Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,975 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent hair products. I only use Gruum coconut oil bar shampoo and conditioner which are both ideal for my hair. They strengthen my hair and stops hair loss while washing my hair. Thank you very much Gruum.”

Helpful Report

Posted 10 months ago

“They listened to my (and there must have been more) comments over their packaging, which used to be so rigid I had to cut the bottles to get all the product out. Now they are nice and squeezy. The products seem to work well, I've got my pension and my skin still looks OK. i don't only use Gruum but I probably use it more than any other product. I've only put 5 for woud I recommend it because it's not the kind of conversation I have with my friends and colleagues.”

Helpful Report

Posted 10 months ago

“I’m really enjoying some of them Grum products even though I’m not a soap person I’ve found them nice without leaving any residue.The scents are nice and refreshing.Love the lip oil has made a great difference in moisturizing my lips.”

Helpful Report

Posted 10 months ago

“Happy with my items, good delivery speed and communication. My daughter loves the products.”

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Posted 10 months ago

“Room diffusers are gorgeous. Really high quality scent.”

Helpful Report

Posted 10 months ago

“I love my shampoo bar, it's the best one I've had, my hair is in much better condition as it is definitely formulated for hair (many shampoo bars are just soap bars). Will be reordering soon.”

Helpful Report

Posted 10 months ago

“Alergic reaction to the shower gel recevied. Very badly made, and very watery. Not to my liking. Extremely cheap. For the price paid, this shouldn't be watered down. Very much like all their oil products, which are watered down.”

Helpful Report

Posted 10 months ago

Hi there, We're really sorry to hear that you had a negative experience with our shower gel, and especially concerned to hear about an allergic reaction — we hope you're feeling better now. Our products are dermatologically tested and made with gentle, skin-friendly ingredients, but we understand that sensitivities can vary from person to person. We also appreciate your feedback on the texture and consistency. While our formulas are designed to be lightweight and naturally derived, we understand they’re not to everyone’s preference, and we’ll be sure to pass your comments on to our product team. If you haven’t already, please feel free to reach out to our customer care team at support@gruum.com — we’d like to learn more about your experience and make things right. Best wishes, Andrea - team gruum

Posted 10 months ago

“Haven’t received any products so can’t comment”

Helpful Report

Posted 10 months ago

Hi there, Thanks for your review, and we're really sorry to hear you haven’t received your order. We've reached out to you via email to get this resolved as quickly as possible — please check your inbox when you can. We’re here to help and will make sure this is put right. Best wishes, Andrea - team gruum

Posted 10 months ago

“I am very pleased with all the products I have purchased in the last few weeks. I am trying tocut out all nasty plastics and be more natural in well being and skin and hair treatments. As well as what I eat and drink and I just love your products. I can see how much you have progress with new items as I haven't visited for a while. Keep up the great work.”

Helpful Report

Posted 10 months ago

“Love the products! They are what it says, easy to order too. Good price and items of quality- smell Devine!”

Helpful Report

Posted 10 months ago

“Fabulous products, great prices and always a selection of good offers.”

Helpful Report

Posted 10 months ago

“Love Grüum products, handy bars of shampoo, conditioner, both suited to your hair, soaps & body cream, with no plastic bottles & liquids to leak so ideal for travel. Trying out the room scent in bedroom now too - very nice - kept one for gifting.”

Helpful Report

Posted 10 months ago

“The various Gruum products I have used are great, especially the shampoo bars.”

Helpful Report

Posted 10 months ago

“Love the shampoo bars, the sun creams, face wash, exfoliator, room fragrances, pillow spray and probably other things too that didn't come into my head just now. Delighted to see the new, softer packaging and that the stylish shape has stayed the same. Keep doing what you're doing!”

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Posted 10 months ago

“Fantastic products, ideal size for travel & feels so luxurious”

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Posted 10 months ago

“I swim several times a week and the Gruum shampoo and conditioner in the store tins is perfect for my needs. The shampoo is fantastic. Very little is needed to make a creamy luxurious foam. The conditioner helps nourish my hair after the chlorine in the pool takes its toll on my hair”

Helpful Report

Posted 10 months ago

“I like all the products I've tried so far, mostly soap and shampoo. I like the lack of unnecessary packaging and simple styling and the prices are reasonable. I don't like the aggressive marketing so I unsubscribed! but that option is fine - perhaps an occasional email to keep me up to date with any offers, once a month?”

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Posted 10 months ago

“Didn't receive my order”

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Posted 10 months ago

“I’ve used the shampoo bar for sensitive scalps for quite a few years now. I also used the conditioner to go with it. They last absolutely ages and leave my hair in good condition. I’m glad I found these products as I’m doing my bit for the environment, but also improving my hair.”

Helpful Report

Posted 10 months ago

“Excellent :)”

Helpful Report

Posted 10 months ago

Gruum is rated 4.7 based on 25,975 reviews