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Gruum Reviews

4.7 Rating 23,416 Reviews
94 %
of reviewers recommend Gruum
4.7
Based on 23,416 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Gruum Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 10th September 2025
S Wood
Gruum 5 star review on 22nd August 2025
Jurgita Zaikinaite
Gruum 5 star review on 15th June 2025
Hannah Hardy
Gruum 5 star review on 11th June 2025
Gordon Flynn
Gruum 5 star review on 24th May 2025
Caroline Ward
Gruum 5 star review on 5th May 2025
Aida Rudavska
Gruum 5 star review on 4th May 2025
Libby Lundy
307
Anonymous
Anonymous  // 01/01/2019
I have tried this new system for a week and found it to be unremarkable, in fact I have had razor rash / skin irritation for the first time in 30 years or more. So not for me. Sorry Chaps. I had a reply from Simon and I responded accordingly, however he has not yet come back to me, a week later? Not what I would call Customer Focus.
Helpful Report
Posted 6 years ago
Hi Martin, I am sorry the system has not worked for you. Obviously changing to something new can take a couple of days to get used to. We've sent you a DM to see if there's anything we can do to help. Kind regards, Simon
Posted 6 years ago
My wife purchased a shaving set for me for Christmas. After giving it a good chance, sadly i have gone back to my 5 blade shaver. The blade although a decent shave, it nicked a few times and was not as good as the leading brand.
Helpful Report
Posted 6 years ago
Because I find the prices that the established brands charge for their razors/blades is far too high, I really wanted to like your product. Unfortunately, it doesn't come close to the comfort and performance of my Wilkinson Sword razor, so I guess I'll continue to pay over the odds. Sorry
Helpful Report
Posted 6 years ago
Bit of a disappointing unboxing experience. I ordered the products as an Xmas gift for my son. When it arrived, the box had been crushed on the one side and split open. One of the products had leaked slightly so all of the containers were slippery with product residue. Can't use the box to gift as it is in poor condition. As I have not actually used the products, cannot comment or recommend them.
Helpful Report
Posted 6 years ago
I found their razor handle rather difficult to... er.... handle. I really need to be careful and slow when shaving, or else there's the risk to cut myself. Which I did on a couple of occasions. I personally believe that a handle round in profile would be better. So I'll revert to my previous shaving products.
Helpful Report
Posted 6 years ago
Ordering and setting up account, excellent. Delivery and delivery package excellent. The product itself is massively disappointing. Let's start with the razor handle looks ok,feels cheap. It is uncomfortable to hold (ergonomics people) and is a pain to use. The blades are next to useless and after 5 minutes trying to have a shave on light 5 clock shadow gave up. The baldes when fitted to handle become fixed and have no swivel or movement to allow for contours of your face? Unfortunately you can get better shaves off cheap disposable razors! The shave gel isn't bad,but you have to use alot of the product to get the result.Nice smell though. Body scrub left me sort of confused who is the product aimed at Male or female users or its it unisex? Tried it, like rubbing yourself in ground coffee. Wouldn't use it again. The packaging wouldn't fit into most people's bathroom daily use?(could see it getting knocked over etc)The product also makes a mess in a white bathroom. Gave the razor to my wife she tried a new blade to shave her head(she has alopecia),she gave up . Alot of work needed to make me even consider another purchase.Massively disappointed👎👎👎
Helpful Report
Posted 6 years ago
Razor broke after two weeks and the second one I thought I'd ordered never turned up. Now ordered another one but only so I can use up the blades I have, Shaving gel smells nice but is very hard to use. I never seem to get the right amount (if there is a right amount?!) on my face and it is hard to then wash off after shaving....
Helpful Report
Posted 6 years ago
Gruum is rated 4.7 based on 23,416 reviews