Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,626 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,626 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Barbara Ritchie

320

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love grüum products especially the gentle face wash and the facial tonics. Also love relaxing sleep mist and the pulse point rollers. The SPF50 face cream was very good on holidays.”

Helpful Report

Posted 1 year ago

“I'm honestly blown away with how gorgeous these products smell. I've re ordered the Midnight Aurora Room Fragrance as the smell is DIVINE!! I can smell it on the bedding through the night. Even my husband loves it (and that's a big deal!). The reed diffuser is delicious too. Very impressed.”

Helpful Report

Posted 1 year ago

“Order never arrived! Wouldn’t bother ordering from here again.”

Helpful Report

Posted 1 year ago

We’re really sorry to hear that your order didn’t arrive as expected. Our team has already reached out to you privately via email to resolve the issue. We truly apologize for any inconvenience this has caused and are working to ensure it’s sorted out as quickly as possible. If you need any further assistance, please don’t hesitate to get in touch.

Posted 1 year ago

“Too many products”

Helpful Report

Posted 1 year ago

Thank you for your response! We really appreciate you taking the time to share your thoughts with us. We’re constantly working to improve, and your feedback helps us do just that. If you’d like any recommendations or need assistance with our products, feel free to get in touch-we’re here to help. Thanks again for your feedback!

Posted 1 year ago

“I enjoyed the customer interface the website has. Very easy to navigate and the products came in a very timely manner.”

Helpful Report

Posted 1 year ago

“Not the best not as good as you make out for skin not tried the hair products”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're sorry to hear that the product didn’t meet your expectations for skin. We’re always striving to improve, and your input is really valuable. We hope you’ll consider trying the hair products as well, and if you need any recommendations or assistance, feel free to reach out. Thanks again for sharing your thoughts!

Posted 1 year ago

“Really lovely all natural products that smell so good”

Helpful Report

Posted 1 year ago

“Good service, prompt and efficent delivery. Products pleasant to use and enviromentally friendly. Other places may be cheaper, but assess it against the effectivness of product. I gave some as gifts to others who were impressed.”

Helpful Report

Posted 1 year ago

“Smells amazing and feels even better! I noticed an improvement in my skin texture after first use. Highly recommend!”

Helpful Report

Posted 1 year ago

“Very cute packaging, however there was hardly any smell in any of the products received which it was a massive let down.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review. I am sorry to hear that the smell wasn't strong enough for your liking. I can understand how frustrating this must be so I apologise for the inconvenience this may have caused. I have reported your feedback to our Product Development team so they can look at improving the product thank you for bringing this to our attention. Our customer service team are always happy to help, please get in touch if you need anything else at support@gruum.com.

Posted 1 year ago

“Really quick delivery Products are definitely value for money and smell gorgeous Highly recommended”

Helpful Report

Posted 1 year ago

“I absolutely love this brand, so clan and friendly for the skin, keep up the good work!”

Helpful Report

Posted 1 year ago

“Lovely good quality products.”

Helpful Report

Posted 1 year ago

“Pleased with my order from Gruum, lovely friendly company to deal with. Interesting and novel products easily available. Look forward to ordering more of the environmentally-friendly products they sell. Many thanks.”

Helpful Report

Posted 1 year ago

“Lovely smells, would love to test try other ones and see which lasted longer then others. Great little starter kits”

Helpful Report

Posted 1 year ago

“I have loved every product I have used and they make for great presents as well”

Helpful Report

Posted 1 year ago

“I generally buy Gruum products as presents for friends and family. They are a bit too expensive for me to justify using them myself on a regular basis. However, I have used them and found them to be really good quality, with some great fragrances. The order always arrives on time, and products are well packed.”

Helpful Report

Posted 1 year ago

“I absolutely love this brand. I stumbled across them with a leaflet in a beauty box. I first ordered their wax melts and Doft roll on fragrance. I choose these products above all else because the quality of the scents is beyond. There's nothing artifical about anything from Gruum. Don't makes me feel like I'm standing in the middle of a forest, staring up at the sky. Love, love, love.”

Helpful Report

Posted 1 year ago

“Gruum is a terrific brand. Never disappointed with anything I've bought. From personal products to air fresheners and candles all great products. Thanks gruum team”

Helpful Report

Posted 1 year ago

“Products are definitely amazing. They have a nice smell to them and is very good for all types of skins.”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 25,626 reviews