Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,630 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,630 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Barbara Ritchie

320

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend the shampoo bars. Cleans your hair very well and lasts a long time.”

Helpful Report

Posted 1 year ago

“Great Products, I bought them for my daughter whose very much into organic and natural and I’m waiting for her to give me her opinion and approval.”

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Posted 1 year ago

“Very nice products, delivery was fast and the fragrance of the candles is amazing .Will definitely order again.”

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Posted 1 year ago

“Very cheap feeling products. Only used due to Vodafone offeres. Definitely would buy again..”

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Posted 1 year ago

Thank you for sharing your feedback! We're sorry to hear that the products didn’t meet your expectations. We’re always working to improve, and we really appreciate you giving us a try through the Vodafone offer. If you ever decide to give us another go, we'd love to hear how we can make your experience better. Thank you again for your review!

Posted 1 year ago

“We got a free gift box and it was excellent. They didn’t have the original goodies so they replaced them with a note of acknowledgement. 10/10 would definitely recommend”

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Posted 1 year ago

“Suited for those who prefer a more sustainable and eco-friendly lifestyle.”

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Posted 1 year ago

“Quality products”

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Posted 1 year ago

“Dear simon, I actually won my skin and hand moisturiser from a vodaphone, I love the orange smell from the face cream and it absorbs so quickly in to my skin. The hand cream is a brilliant Idea, as I actually thought it was a soap till I read the box. Again it smells nice and I love the idea of the product not being in plastic. Well done guys.”

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Posted 1 year ago

“Like their serum, very easy to absorb. Second time to order. Good products with affordable price!!”

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Posted 1 year ago

“Fantastic products”

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Posted 1 year ago

“It’s really good but the bottles need to be a little bigger ,and a little less pricy”

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Posted 1 year ago

Thanks so much for your feedback! We're really glad to hear you're enjoying the product. We truly appreciate your thoughts on the bottle size and pricing - it's helpful insight, and we'll definitely pass it along to our team for review as we continue to improve. Thanks again for your support! 💚

Posted 1 year ago

“I love this company and what they stand for! I bought the moisturizer bar and hand restore cream for my mum (who has very dry skin especially on her hands), and she found both products to be excellent! I used the facial moisturizer gel, but my skin is odd and it didn’t get on with it, but the other products are great!”

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Posted 1 year ago

“I am obsessed with this brand, before using it my skin was dry and dull. Now it feels soft and looks so much brighter! I have been using the face wash, and the exfoliating face wash, the face serum and moisturiser bar.”

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Posted 1 year ago

“All the products are great quality and work well”

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Posted 1 year ago

“Extremely sad Paid amount Not delivered Shameful Sent 4 emails and still no reply”

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Posted 1 year ago

“Lovely products - great for taking on travels”

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Posted 1 year ago

“Love the massage bars, my hands where really dry and quite sore. Been using the bar for a couple of weeks now and my hands are so soft now, plus the bar smells amazing”

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Posted 1 year ago

“For a first try, I am impressed. Goes beyond my expectation... highly recommanded”

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Posted 1 year ago

“The products are nice but it took quite long (5 days) to dispatch until, I had to email them on the 9th march. On the 13th, they told me that some of the products were out of stock as they we're receiving a lot of orders at the moment. At the end, when I received the package on the 18th, they substituted 2 of the products I had ordered. Not really pleased.”

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Posted 1 year ago

Thank you for your feedback. We appreciate you reaching out and your patience while we worked through a busy period with some unexpected stock issues. Your comments have been shared with our team as we continue working to improve our service and communication. If there's anything further we can do to help or make this right, please don’t hesitate to get in touch.

Posted 1 year ago

“A fantastic product from a quality driven business. Cannot praise them highly enough, I have been using thier products for 2 years since a family member gifted me some of thier products for a birthday. I will never use anything else on my hair and skin again!.”

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Posted 1 year ago

Gruum is rated 4.7 based on 25,630 reviews