Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,626 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,626 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Barbara Ritchie

320

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Total scam it never got delivered.”

Helpful Report

Posted 1 year ago

Thank you for your review. We’re really sorry to hear about the delivery issue. Our team has already reached out to assist you privately and is working to resolve this. If you need any further help or have additional questions, please don’t hesitate to contact us directly.

Posted 1 year ago

“A fantastic company, customer service and products. I frequently purchase and am never dissapointed. Recent purchases are the facial serum, reviving facial cleanser, youth restoring gel serum and hydrating hair and body wash. You only need a small amount of each. All leave my skin feeling happy and hydrated.”

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Posted 1 year ago

“Lovely products! I was very pleased 😊”

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Posted 1 year ago

“Would like to have more product for beard care. Like for undergrowth hair bump”

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Posted 1 year ago

“Fabulous British small business. The products are very effective and competitive prices. Packaging ,please keep as its so compact for storing! I love the simplicity and ethics of this company.”

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Posted 1 year ago

“Gruum is good quality that will not break the bank. I also love their sustainability and cruelty free products.”

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Posted 1 year ago

“Quick and easy delivery , has a wide range of natural scents and products that feel good and look good, obsessed with their reed defusers”

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Posted 1 year ago

“Really pleased with all that I have tried. Bought initially for my daughter then wider family and myself. Definitely will keep using the company. What you are doing is great”

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Posted 1 year ago

“Good smell”

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Posted 1 year ago

“Got this on a discount through my gyms nd it really good, got the eye roller through Voxi which is great also!”

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Posted 1 year ago

“All the products that I have received from Gruum are so good, high quality packaging suitable for all type of skin. Expansion of the range is great including wax melts and home mists,lovely smells.”

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Posted 1 year ago

“I am new to these products. I was a little bit concerned how the products I purchased would work and how long they would last. I am so pleased with them. The order arrived quickly and adequately packaged.”

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Posted 1 year ago

“This is a company that steals your money and does not send your item to you so they are day light robbers that’s what they done with me .Do not trust them they will take your money from your account and ever deliver it or send it out and they charge you two times delivery charge .stay away from Gruum”

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Posted 1 year ago

“Lovely fragrances and great quality”

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Posted 1 year ago

“Love the products and the prices are reasonable. Particularly enjoying the spf 30 face Sun screen which is not oily and sinks in well. Will definitely buy products again.”

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Posted 1 year ago

“I would give no stars if I could because it’s been 25 days and I am still waiting for my order….”

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Posted 1 year ago

Thank you for sharing your experience, and we’re truly sorry for the issues you encountered. Our team has been in touch with you to resolve the matter, and we hope everything has been addressed to your satisfaction. If you need any further assistance, please don't hesitate to reach out to us directly at support@gruum.com.

Posted 1 year ago

“Used the wax candles and defuser - great long lasting fragrances, highly recommended”

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Posted 1 year ago

“Lovely products. I would recommend buying .”

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Posted 1 year ago

“Website easy to use. Fast delivery and really like all of the skin care products I have used so far. The face mist is my favourite item at the moment”

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Posted 1 year ago

“What great products are in this website but not too expensive to be out of reach. The items I have are wonderful . Easy to order , great delivery , I will be purchasing again.”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 25,626 reviews