Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,440 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gruum 5 star review on 10th September 2025

307

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first order. It arrived on time. Great to see all of the packaging was recycleable. I have only tried the facial cleanser at present but that is excellent. I look forward to using the other products. am pleased to join with others who are passionate about our planet.”

Helpful Report

Posted 1 year ago

“The products are lovely but the emails afterwards are too frequent, so much so that I unsubscribed.”

Helpful Report

Posted 1 year ago

“The soaps and shampoos are nicely perfumed, and certainly more environmentally friendly. So far, we’ve only used the soap and the face cleaner. We find the face cleanser leather up a lot better than the soap. Both leave a lovely perfume on your skin.”

Helpful Report

Posted 1 year ago

“I am sorry put the hand lotion was solid I could not get it out of the bottle I opened it and the hand lotion would not move.”

Helpful Report

Posted 1 year ago

“Nice eco friendly bars which are easy to use. Only downside is that the face bar had a scent and I have sensitive skin. My mum loved it though.”

Helpful Report

Posted 1 year ago

“Very good and easy to use. Received my order within two days of ordering”

Helpful Report

Posted 1 year ago

“Pleased with all products.room scenter fruity smell.no fancy packaging just nice products.”

Helpful Report

Posted 1 year ago

“These are lovely products. Very natural and kind to the skin and they smell good too.”

Helpful Report

Posted 1 year ago

“We love your shampoo. Brilliant format. Particularly good for travelling. Have recommended to many. We are confused by the Shower/Body Bars which came in our last order. They smell lovely, but despite our best efforts we are unable to generate any real lather. We know you're from Stockport. I am a Mancunian living in London. Could it be that your testing is done with Manchester water (which produces lather at the slightest hint of contact) rather than with London's hard stuff?”

Helpful Report

Posted 1 year ago

“Purchased both shampoo & conditioner of this new range to me. Leaves my wire like hair manageable & soft. Have not used it for long enough to know of any long term benefits as yet. Will look to purchase more of the same.”

Helpful Report

Posted 1 year ago

“The products I have received from Gruum have all been lovely. They smell strong & lovely & are great on my skin. In particular the nourishing face oil feels devine. Delivery on the products is efficient & ordering on the website easy.”

Helpful Report

Posted 1 year ago

“Love the products I have ordered, especially the eco friendly ones”

Helpful Report

Posted 1 year ago

“The service was really good from gruum but we haven't had time to use the products yet unfortunately, but going by the smell of them am sure they are going to be really good”

Helpful Report

Posted 1 year ago

“Lovely smell , fabulous packaging , all in all an amazing product will recommend for sure”

Helpful Report

Posted 1 year ago

“Products are good. I love the feel and gentleness of the ingrediants are used. However, the packaging/containers leave a lot to be desired. The squary boxy shape of the containers makes the difficult handle with sharpish corners. Its also hard to iche out last bit of products from the container as the rectangualr shapes makes it hard. At least they are recyclable though. Oh I do think the products are a bit on the pricy side.”

Helpful Report

Posted 1 year ago

“I have ordered here previously for the suncare collection which i really liked! So decided to do it again, so far everything smells reallyyyy nice! Im absolutely obsessed with the roll on fragrance, however when i tried to moisturiser i had a big reaction, i believe this is simply due to having sensitive skin and the ingredients used which are not good for it (even though the bottle says for sensitive skin?), i also found the body butter bar is not that easy to glide along the skin as it was intended, smelt good but i felt like i was going rub my skin off lol so i think it would just need to be quite hot to work. Also the face oil smells and feels amazing same with the vitamin C!”

Helpful Report

Posted 1 year ago

“Your proxu is ars goid , but the price are too high”

Helpful Report

Posted 1 year ago

“I am happy I ordered from Gruum. My favorite products are the facial serum and cleansing balm. The moisturiser is less to my liking because the texture I quite watery. The result of the skincare so far is hard to tell as I have been using it for about a week however my redness seems to have decreased! I think I will buy more if I see that these products fit my skin!”

Helpful Report

Posted 1 year ago

“Loved the serum”

Helpful Report

Posted 1 year ago

“I was very impressed with the minimal packaging. Sadly the little rollerball cap had broken. I have tested it and the butter bar which is divine. So buttery and leaves your skin rather soft.”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 23,440 reviews