Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,880 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,880 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love gruum products and helps me in my commitment to be more environmentally friendly. The radiance face cream is fabulous and the body bars are the best.”

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Posted 1 year ago

“The package i received had great packaging and was well worth the price point, would definitely order again”

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Posted 1 year ago

“I've been using their shampoo bars for a few years now and I love them. They leave your hair really clean with just one shampoo. I've bought them for friends and recommend them often. And no plastic waste. Win, win.”

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Posted 1 year ago

“Great products and quick delivery, even to Ireland. I had been using the face wash for a while but recently started using the gel serum and face moisturizer that are great! And cheaper than other brands. And good for my sensitive skin. Happy all round. Have bought some for family too.”

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Posted 1 year ago

“Did not recieve my order”

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Posted 1 year ago

Hi Amy, Thanks for taking the time to leave a review. Sorry to hear that your order hasn't reached you. I have sent you a private email to help resolve this swiftly for you so please check your inbox for an email from support@gruum.com. I hope this helps! Warm regards Mikaela-Team gruum

Posted 1 year ago

“Lovely products but where are the refill options? This is surely the next step?”

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Posted 1 year ago

Hi Rachel, Thanks so much for the kind words — we’re thrilled you’re enjoying the products! 💚 And yes, you’re absolutely right — refill options are definitely on our radar. Sustainability is really important to us, and feedback like yours helps push those ideas forward. Warm regards Mikaela-Team gruum

Posted 1 year ago

“As always,I'm constantly pleased with the service I receive from grüum.A British company with a great ethic,it's a delight to support you and obtain lovely products.”

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Posted 1 year ago

“It is expensive but quantity is not much but quality is good”

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Posted 1 year ago

“Great prices and great quality products as a very affordable price. I like that fact that there is no nasties in the products. I’ve found using the skin cream my skin feels soft and looks really hydrated. Friendly customer service and great delivery time and arrived within the time stated. I’ve recommended to friends and family and would to any one who reads this review try and you will see thee quality of the products for your own eyes and skin. It really works for me and my relative I recommend agrees after their purchase and use.”

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Posted 1 year ago

“Love Gruum products! Will admit to getting them when they are on offer as they are even more affordable that way. But love the concept and slowly but surely changing my ways and buying more sustainable and planet friendly products in all aspects of life.”

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Posted 1 year ago

“I ordered the free kit which is good, but a few comments about the lip spf, it seems to leek and it would be better if the colour was transparent. The face 30spf is good but again seems to leek from the sides of the bottle. I will keep using the face cream, not tried the face after sun but will try this on my next holiday, overall I like the products.”

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Posted 1 year ago

Hi Amy, Thanks so much for your feedback! We're really glad you liked the kit overall and that the SPF 30 face cream is working well for you. 😊 We appreciate your notes about the packaging and lip SPF — that’s super helpful and something we’re actively working to improve. Hope you enjoy the after sun on your next holiday! Warm regards Mikaela-Team gruum

Posted 1 year ago

“Bardzo dobre kosmetyki na lato.”

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Posted 1 year ago

“Im a bit confused about one of your products, the “after sun face oil bar”. I was under the impression that products containing oils (sunflower, coconut etc.) should NOT be used on burnt skin, as they do not allow heat to escape from the surface, which is what is needed for the skin to heal..?”

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Posted 1 year ago

Thank you for your thoughtful question—it’s a great one! 🌞 The Aftersun Face Oil Bar is formulated with natural oils like sunflower and coconut, which are known for their soothing, anti-inflammatory, and skin-repairing properties. Once the initial heat of a sunburn has subsided, these oils can be incredibly beneficial in helping the skin replenish moisture, reduce dryness, and support healing. We hope this helps clarify things, and we really appreciate you reaching out! 💛 Warm regards Mikaela-Team gruum

Posted 1 year ago

““If I had read the reviews in advance, I might have been more aware of the issues others experienced. Thankfully, ARMSTRONGPAVE.ORG took my complaint seriously and responded promptly and professionally. I received a full refund last week, which was a huge relief and a clear indication that ARMSTRONGPAVE.ORG Team is committed to customer satisfaction and accountability”

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Posted 1 year ago

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Posted 1 year ago

“Lovely products at a very affordable price 😁”

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Posted 1 year ago

“My favourite skin care brand ever. I’ve been using Gruum products for a few years now and, unlike other skincare i’ve used, my skin is still loving it. Everything this company makes is incredible quality and I can’t wait to use more of their products in the future. I can’t recommend the gentle moisturiser more. It’s a staple in my daily routine and i couldn’t go without it!”

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Posted 1 year ago

“It is as its toled good for all and the envirment”

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Posted 1 year ago

“This company has the best customer service I've ever come across. Absolutely excellent. I've only used 2 items so far but if they're anything to go by,the rest will be amazing too”

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Posted 1 year ago

“I live in the US and travelled on holiday to the UK. I thought I would be able to find the shampoo and conditioner in a shop, so I left it to the last minute. I placed the order online about 5 days before travel, and it was delivered in 2. I noticed I needed something else and placed the order, and it arrived before I left. I was very impressed with the customer service when I explained my situation. I also must add that I really like the products. Many thanks, I'm all set for quite a few months!”

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Posted 1 year ago

Gruum is rated 4.7 based on 26,880 reviews