Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,882 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,882 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company has the best customer service I've ever come across. Absolutely excellent. I've only used 2 items so far but if they're anything to go by,the rest will be amazing too”

Helpful Report

Posted 1 year ago

“I live in the US and travelled on holiday to the UK. I thought I would be able to find the shampoo and conditioner in a shop, so I left it to the last minute. I placed the order online about 5 days before travel, and it was delivered in 2. I noticed I needed something else and placed the order, and it arrived before I left. I was very impressed with the customer service when I explained my situation. I also must add that I really like the products. Many thanks, I'm all set for quite a few months!”

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Posted 1 year ago

“I have been purchasing from Gruum for 4 years and I have always found their products great both for value and quality. Some of the deals they have not only good value but give you the chance to try something you wouldn't normally purchase.”

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Posted 1 year ago

“Quick delivery and the vädra Reed Diffuser Set - Cosy Cabin is just perfect, beautiful and very natural-smelling scent. Smells just like being in the forrest.”

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Posted 1 year ago

“Absolutely love the soap bars, they are amazing!! Will definitely buy again”

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Posted 1 year ago

“Top100%!!!”

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Posted 1 year ago

“The goods I have got from Grüum have been amazing. From order to delivery, the service was great. I love the bundles and have the summer one put away until my holiday in September.”

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Posted 1 year ago

“Absolutely great products! Ypu guys are really making the difference! Keep going be the best!”

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Posted 1 year ago

“Excellent products for good prices. Not 5* because of the diffuser we bought which was very disappointing and didn't really smell of much at all. My favourite product is the Skira Melting Sleep Butter bar, which nourishes dry skin really well. I use it direct onto my body whilst in the shower or bath. Highly recommended.”

Helpful Report

Posted 1 year ago

“Always love getting my products from grüum. Only one comment for improvement of the packaging of the facial sun cream. The square corners mean it's difficult to get to every last drop. Maybe a pot would be better. Just saying! 🙂”

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Posted 1 year ago

“I have used Gruum products for many years. An excellent product backed up with excellent service!”

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Posted 1 year ago

“Lovely products. The website structure makes ordering very simple.”

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Posted 1 year ago

“Subscribe and save us really good Ingredients are excellent! Some really lovely items that you just can’t really get elsewhere: - effective yet gentle face cleanser bars (no plastic!) - oil based fragrance in both spray and rolls-on form (although sadly the spray very easily leaks) - bar versions of loads of things you wouldn’t think of like after sun - very very effective SPF. Best spf for my skin and I trust it on my toddler’s skin too! Wish it was available in a bigger bottle though! Love that it’s (almost) all British too”

Helpful Report

Posted 1 year ago

“[27/06, 11:45 pm] Sushma: Can I love the product, especially the suncream, which is great. I've tried many expensive brands before, but they didn't work well for my sensitive skin, causing a lot of pimples. However, this brand has been fantastic - it's been over a month since I started using it, and I haven't gotten any pimples, and my skin is looking good."”

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Posted 1 year ago

“Love the products and the ethos of Gruum. Perfect and different gifts for discerning friends and family.”

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Posted 1 year ago

“Fabulous offer and fantastic service”

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Posted 1 year ago

“Products are all excellent and packaged well. Loooovely face suncream that didn't leave my skin feeling oily at all.”

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Posted 1 year ago

“Gruum have a great selection of products all at reasonable prices. Everything you could need on the site. My go to for all my body needs”

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Posted 1 year ago

“Packaging broke in post all items lost. Don't use crappy cardboard wont order again not worth the bother”

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Posted 1 year ago

Hi Simon, Thanks for taking the time to leave a review. We are sorry to hear that your order arrived damaged and for any inconvenience this may have caused. I have looked into this for you and I can see that one of my colleagues has arranged for a replacement to be sent out to you as a resolution. I hope you are now enjoying your products. If you need anything else please do not hesitate to reach out to us at support@gruum.com and one of our team will be happy to help. Warm regards Mikaela-Team gruum

Posted 1 year ago

“Discovered Gruum a while ago. Love what it does and what it stands for.”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 26,882 reviews