Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,072 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,072 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products seem to be eco friendly.....appreciated by younger family members too. I have received products on special offer with a rail card for which I'm grateful. On a pension I would probably find the prices too high.”

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Posted 1 year ago

“Lovely Xmas gift set, it’s just a shame it didn’t come in a little gift set box rather than loose in a postage box, but not the end of the world. Items were lovely, smell nice too.”

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Posted 1 year ago

“Easy to order and prompt delivery, not so sure of the price point in relation to size of products”

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Posted 1 year ago

“Bought items via the Martin Lewis site at a discounted price. Items came well packaged and the quality appears good.”

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Posted 1 year ago

“I received a very value deal via money saving expert and I was pleased with the shaving package. Overall good quality products. The 2 negatives were the razor blade, poor glide rough feeling, Inorefer a double blade it felt scratchy not for me. The shaving gel was okay but it did not lather as well as I had hoped. Carl Townsley”

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Posted 1 year ago

Hi Carl, Thank you so much for taking the time to leave a review about your recent purchase with gruum. We appreciate all of your feedback and sorry to hear that some of our products did not work for you. We are pleased to hear that you felt our products were good quality overall. Thanks for this feedback. Warm regards Mikaela-Team gruum

Posted 1 year ago

“The perfume oils smell gorgeous”

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Posted 1 year ago

“Present for my son”

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Posted 1 year ago

“I love these products and tell my family and friends about the benefits of the natural ingredients and how it's easier on our planet. I have given numerous gifts to them to try , but must admit it's hard to let any of your range go as I love them so much. I was blown away with the hair shampoo and conditioner but found them messy trying to keep them stored until the next wash. Also they are similar in shape and colour so a bit of a lottery picking out which was which. Perhaps a natural dye in one of them would help. The products all smell gorgeous and give me a feeling of wellness and the costs are within a great budget range. Ordering is easy with lots of special offers available which makes it hard to resist sometimes.”

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Posted 1 year ago

“It all works very good and quickly. Couldn't recommend enough”

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Posted 1 year ago

“It was horrible. Vodafone my very reward section offered this fun Christmas idea £49.00 of worth skin care box free of charge eith only postage to pay. I have thought it would have been a fun present for my wife. Ordered it on the 3rd of December I believe (no sure but defo 3 weeks before Christmas) and arrived the other day. On the 9th I believe. Of January. Imbalanced I was when on 23rd I did not see the parcel and I had 1 gift less for my wife .. but embarrassed I was as well when the package arrived. Quite small.. most disappointing thing ? Email stated: your parcel will be delayed caused of high volume but don't worry..you ll be receiving it before Christmas...yes...sure.”

Helpful Report

Posted 1 year ago

Hi Thomas, Thanks for taking the time to leave a review about your recent purchase. Sorry to hear that there was a delay with your order over the Christmas period. Unfortunately this is often the case at this time of year and we do our best to despatch all orders as fast as we can to avoid any delays. We hope our products work for everyone but appreciate this is not always the case. Thanks again for your review. Warm regards Mikaela-Team gruum

Posted 1 year ago

“Very interesting array of scents in the four soaps I ordered, with lots of personality without being overpowering. They are soft on the skin, something I am quite sensitive to. They certainly seem more gentle than the mainstream soaps on the market I usually use. I would definitely recommend gruum soaps.”

Helpful Report

Posted 1 year ago

“Arrived very late and when the item arrived it had leaked all over and was no good”

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Posted 1 year ago

Hi Kathy, Thanks for taking the time to leave a review. Sorry to hear that your order arrived late, unfortunately there were some delays with couriers over the Christmas period however we tried our best to despatch orders as fast as we could. If you still need any further help with your order if it is damaged, then please reach out to us at support@gruum.com and we will be happy to help. Warm regards Mikaela-Team gruum

Posted 1 year ago

“Got a set of 4 roll on perfume …after an initial problem with delivery …which was sorted quickly and very efficiently ,my item arrived ..they did not disappoint..the perfumes all smell so good ..easy handbag size ..would recommend”

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Posted 1 year ago

“perfect xmas pressie for my bro - convenient for traveling as well as good for 🌎”

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Posted 1 year ago

“i ordered 4 mini perfumes and couldn't be happier ! i loved two of them liked one and disliked just one. the smells are for everyones taste ! i shared one with my mum and one with my sister the ones they fell in love with ! definitely recommend as ordering and delivery was also perfect and quick.”

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Posted 1 year ago

“High quality produts”

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Posted 1 year ago

“Really loved these products. Great textures and scents. The all over oil was 100% my favourite, it made my hair glossy and moisturised. I actually wish the scents were slightly stronger, they’re just so lovely and I’m not a subtle girl.”

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Posted 1 year ago

“Lovely range of products with pretty packaging. Normally brilliantly priced they gave some excellent special offers that I've enjoyed myself as well as purchasing for gifts.”

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Posted 1 year ago

“many thanks lovely fragrances”

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Posted 1 year ago

“The hand soap, bath melt and roll ons are absolutely amazing. The smells are lush and last for ages. I would definitely recommend to family and friends and buy again. Quick delivery.”

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Posted 1 year ago

Gruum is rated 4.7 based on 26,072 reviews