Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,795 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,795 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 28th April 2025

260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No more backache bending to wash the dogs. Lovely sturdy bath well made. Dogs feel safe and calm just really good experience from quick delivery to setting it up and using it🐶🐶”

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Posted 2 years ago

“I was very pleased with the products I ordered ,they were not to expensive and the best thing I loved was free postage”

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Posted 2 years ago

“Great service.”

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Posted 2 years ago

“Everything I've orderd has been delivered promptly and I'm delighted with my purchases One problem I've had is with a table that I've had to cancel as it stated free delivery on all purchases over the weekend only to discover that they wanted 100 and odds more a few days after ordering I still haven't been reimbursed the price of the table yet Apart from this minor hitch I'd definitely use this company”

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Posted 2 years ago

“Good company to deal with a great selection of good quality products, reasonably priced and quick despatch. I'm very pleased with my purchases.”

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Posted 2 years ago

“Easy to navigate website and the only place I could find a course skiptooth blade for clipping my Cashgora goats. Delivery was quick, appropriately packaged and I'm hoping the blade will be perfect for my needs to use with my Andis Lazer clippers.”

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Posted 2 years ago

“Best shampoo/conditioner I have ever used for my 4 standard poodles - highly recommended”

Groomers Online 5 star review on 20th October 2022

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Posted 2 years ago

“Always quick delivery and if you have a query happy to help”

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Posted 2 years ago

“Excellent service. Good value.”

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Posted 2 years ago

“Blue lagoon fragrance spary bought to replace your discontinued curiosity spray which i love. I'm so disappointed, it smells horrible and doesn't last on the dogs coat”

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Posted 2 years ago

“Excellent professional service. Product arrived perfectly wrapped for protection from leakage. Would highly recommend”

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Posted 2 years ago

“Very quick delivery thank you”

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Posted 2 years ago

“Fast delivery and service. Great stock and range for grooming and got everything I was after”

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Posted 2 years ago

“Considering U never received the product this email is a bit lame!! After no order update, emails and a phone call to check where my order was nearly 2 weeks later to be told the item is now out of stock and won’t be restocking again, considering it was in stock when I ordered. So cannot comment on this product!!!”

Helpful Report

Posted 2 years ago

Dear Julie, Thank you for your review. Please accept our sincere apologies for this delay. We are going to investigate what has happened and in the meantime, we shall dispatch a replacement right away. A member of the team will contact you shortly. Kind regards The Groomers Team

Posted 2 years ago

“I purchased a few new slicker brushes, a grooming jumpsuit to avoid hair splinters (yes they really are thing!) and the limited edition Hocus-pocus shampoo and fragrant spray. Always been happy with my purchase from groomers online. They are affordable, lovely products and based in the UK ! I also choose Groomers as the products I've always purchased are cruelty free which is really important to me. Highly recommend owners and groomers to purchase doggy items from here.”

Groomers Online 5 star review on 14th October 2022

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Posted 2 years ago

“Lovely brush, delivered quickly”

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Posted 2 years ago

“Quick delivery, very happy with my table”

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Posted 2 years ago

“How long must I wait to get my order WEB248744. Best regards Harald Storli, Trondheim, Norway.”

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Posted 2 years ago

“Amazingly prompt service. Grooming table arrived well packaged and is as described if not a little more shiny (in a very nice way) than the pictures. Quality item as usual from Groomers. Very quick delivery from order of 2 days which was fab as my table had broken. Extremely satisfied and am a returning customer. Many thanks.”

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Posted 2 years ago

“Thank you for the fast delivery and best price I could find”

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Posted 2 years ago

Groomers Online is rated 4.8 based on 9,795 reviews