Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,795 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,795 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 28th April 2025

260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order from Groomers because I can rely on quality products , at reasonable prices , arriving promptly.”

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Posted 2 years ago

“Very very disappointed with the after sales service. We regret ever buying a dog bath from this company.”

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Posted 2 years ago

Thank you for your review. We are sorry to hear of your disappointment. We would like to understand what has happened so that we can resolve this matter for you asap. As this review is anonymous, please call our helpline on 01635 581958 at your earliest convenience. Kind regards The Groomers Team

Posted 2 years ago

“I was disappointed that the postage for N Ireland was nearly as much as the products that I order.”

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Posted 2 years ago

“Fabulous! Managed to get my number 5 blade from you when my usual supplier had discontinued them. Massive relief . Thanx 🤗”

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Posted 2 years ago

“Excellent service speedy postage and the puppy colonge smells amazing my bischon little Billy loves it ❤️”

Groomers Online 5 star review on 18th November 2022

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Posted 2 years ago

“Fast excellence service. Plenty of choice for your furry friends”

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Posted 2 years ago

“I would like to shave a very horrible experience i had with GROOMERS ONLINE! I have ordered a mini clippers heiniger. Came in a box without snap on comp as its specified on they web site (its should be included). Second issue happened next day, when the button stuck and blade which is obviosly brand new did not cut any hair. Item has been send however they didnt solve the problem with a blade neither didnt give me missing snap on comb. Next week i sent item again, and again, they just keep saying trimmer checked and it works but refusing wonsolve the actual issue with a blade itself. I have spend all my free time of my work to contact GROOMER ONLINE and found costumer service extremely RUDE. IMPOLITE and not being helpful at all. By kept saying me we call back they never did. Dont wanna do any replacement or refund knowing that the item is faulty just ignoring me. GROOMERS ONLINE 3 times asked me to send clipper and problem still persist. WELL DESERVED ONE STAR !!! USELESS STAFF, TOTTAL MESS, NO HELP, NO RESPECT TO PEOPLE. 100% not recommending to shop anyone there. SCAMMERS !!!”

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Posted 2 years ago

“Excellent service with a very quick delivery. Will be ordering again.”

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Posted 2 years ago

“Good service and prompt delivery”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Very pleased with the snood bought to help my cockerpoo with fireworks going off she became very calm when I put it on her”

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Posted 2 years ago

“My order arrived quickly, was well packaged and was good value for money.”

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Posted 2 years ago

“I recieved my blade really promptly and it was also the cheapest i found! I've used them before and will always go there for my blades for grooming. Well done, a great service”

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Posted 2 years ago

“Everything we have bought for our dogs were just as described and will not shop anywhere else as more than happy with our products.”

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Posted 2 years ago

“Very happy with my order , came within a few days , well pack .”

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Posted 2 years ago

“Always good service, quick delivery”

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Posted 2 years ago

“Lovely girls great service and nice job”

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Posted 2 years ago

“The Evening Primrose coat conditioning spray is excellent. My dog's coat is so soft and shiney.It smells lovely but not artificial.”

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Posted 2 years ago

“Great website, great service and product”

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Posted 2 years ago

“I've ordered a lot of Grooming professional supplies from Groomers over the years . Everything I've ordered has come in a timely manner and good condition. I also have enjoyed taking their education classes . The customer service has always been wonderful. People take the time to go over everything when I call.”

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Posted 2 years ago

Groomers Online is rated 4.8 based on 9,795 reviews