Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,806 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this brush to replace a really old one. Impressed by its efficiency.”

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Posted 1 month ago

“Cannot rate any higher at mo as only just started to use the product”

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Posted 1 month ago

Dear Gail, Thank you for taking the time to share your thoughts with us. We appreciate your honesty and understand that it's a bit early to fully evaluate the product. As you continue to use it, we hope it meets your expectations and brings the results you're looking for. If you have any questions or feedback down the line, please don't hesitate to reach out. Wishing you all the best with your grooming! Warm regards, Team Groomers Online

Posted 1 day ago

“Normally wear a large for comfort .this was xl and no way would it fit .maybe sized wrong”

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Posted 2 months ago

Dear Jeanette, Thank you for your feedback regarding the sizing of your recent purchase. We're truly sorry to hear that the XL size did not fit as expected. We strive to provide accurate sizing information, and your input is invaluable in helping us improve this. If you have any further concerns or would like assistance, please feel free to reach out to us. We want to ensure you have a positive experience with our products. Warm regards, Team Groomers Online

Posted 1 day ago

“Great stuff and decent prices.”

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Posted 2 months ago

“As a professional Dog Groomer I have used Groomers online for years, always good quality items, speedy delivery and great service.”

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Posted 2 months ago

“Item arrived quickly and good quality”

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Posted 2 months ago

“The jump suit fits true to the size, the only thing that's pain about it is when you need to go toilet it's not the easiest thing to get out off lol other than that amazing product love it”

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Posted 2 months ago

“These towels are brilliant getting dirt of your pet and drying them off and don't take long to get delivered”

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Posted 2 months ago

“Great brush to groom our Newfoundland, doesn't pull his fur and amazed how much fur it gets out. Definitely recommend.”

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Posted 2 months ago

“Excellent service and a highly competitive price from Groomers.”

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Posted 2 months ago

“Fantastic service as always! My order arrived quickly and was very well packed. Everything is top quality — I’m really happy with my purchases. I’m a regular customer and will definitely keep coming back. Highly recommend! 5stars service”

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Posted 3 months ago

“What a great company , I purchased 2 types of shampoo and a mixing bottle , great value and fast delivery, one shampoo for detangle and one for shine both of which produced a lovely sheen to my dogs coat, the mixing bottle made the water / shampoo rate very easy so no guessing or waste. I made an initial mistake on ordering but the lovely lady on the phone changed things for me with no fuss . Definitely Recommend this company 5stars”

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Posted 3 months ago

“Unfortunately, I needed to return some clippers as they weren't cutting well. There was absolutely no issue whatsoever and they were replaced without quibble. I never go anywhere else for my grooming equipment. Thank you once again.”

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Posted 3 months ago

“I have been using Groomers online following on from phone orders. Once account is set up it is an easy site to use. I still ring them if I want an answer to something prior to ordering it”

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Posted 3 months ago

“Excellent service, great product”

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Posted 3 months ago

“Very good service and a quality item”

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Posted 3 months ago

“Amazing fast delivery would recommend 5*”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“I would have given 5 stars but for your delivery times. The groomers jacket is so nice but took ages to arrived communication was good.”

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Posted 3 months ago

Dear Linda, Thank you for sharing your experience with us. We genuinely value your feedback and are sorry to hear that you feel your order took longer than expected to arrive. I can see your order was placed on 8.16pm on a Friday evening and despatched the following Monday for you. Our standard delivery is 48 hours and our same day despatch cut off is 12pm, however if you feel there could be an improvement somewhere, please get in touch to let us know your thoughts at customer.service@groomers-online.com. Best wishes, The Groomers Team

Posted 1 week ago

“Easy ordering and fast delivery”

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Posted 3 months ago

Groomers Online is rated 4.8 based on 9,806 reviews