Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,795 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,795 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

Write Your review

Tell us how Groomers Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Groomers Online 5 star review on 28th April 2025

260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a brush for my Barry ( OES + Golden Retriever cross) I’m very happy! It’s so easy to brush him!”

Helpful Report

Posted 2 years ago

“Web page easy to order from and products came when they said”

Helpful Report

Posted 2 years ago

“Speedy process and delivery. Always my go to for my grooming supplies.”

Helpful Report

Posted 2 years ago

“Excellent customer service. One of my measuring bottles came broken in the box. A new one was sent out straight away without any fuss. I was very happy with this service. Everything else in the box was perfectly fine. I can buy with confidence knowing if there's an issue it will be resolved.”

Helpful Report

Posted 2 years ago

“Good quality goods from a well established reliable company”

Helpful Report

Posted 2 years ago

“Excellent service! My order was delivered very quickly and the price was so much better than anywhere else.”

Helpful Report

Posted 2 years ago

“Easy to order on line, good price and quick delivery! All good in fact! Would def use you again”

Helpful Report

Posted 2 years ago

“Cannot fault the customer service! My package arrived so quickly and very we’ll packaged”

Helpful Report

Posted 2 years ago

“My recent purchase of Master it blade set was sent to my billing address, rather than my work address which I wanted. I did get in touch and found out where I could go to pick the package up, which I did without incident. The only thing is the delivery card was put in the crack of my front door - it could have blown away and the store my package was finally delivered to was over 5 miles away from my address. I have not yet tried the blades, but I have found the same blades I purchased previously were good in that they are good when clipping larger dogs more quickly.”

Helpful Report

Posted 2 years ago

“Good all round suppliers for grooming products. One stop shop for professional and personal customers. Easy ordering and quick delivery”

Helpful Report

Posted 2 years ago

“Product as expected and delivered promptly.”

Helpful Report

Posted 2 years ago

“Easy to order, quick delivery, good customer service.”

Helpful Report

Posted 2 years ago

“Groomers is such a handy and accessible website! As a professional groomer but also a dog owner, I can find everything I need. With a wide range of brands and products, I hardly go anywhere else to shop for the salon! Groomers has THE BEST customer service I have come across, they address every matter, and I’ve had no problems ordering from them at all. Not to mention their great point system which makes you feel appreciated as a buyer. I really do believe groomers have got the online seller to buyer experience spot on, I can’t fault them; I highly recommend that all groomers, pet business’ and owners, should choose groomers for their needs too.”

Helpful Report

Posted 2 years ago

“Brilliant service and excellent communication from order to delivery. Highly recommend Groomers.”

Groomers Online 5 star review on 14th July 2022

Helpful Report

Posted 2 years ago

“I’ve given 5 stars for good customer service and prompt delivery of the items I ordered which are perfect for my pets.”

Helpful Report

Posted 2 years ago

“Fantastic products, Great prices always a pleasure to purchase from you.”

Helpful Report

Posted 2 years ago

“Love all their products !”

Helpful Report

Posted 2 years ago

“Excellent easy to order, quick delivery. Will definitely purchase from Groomers again.”

Helpful Report

Posted 2 years ago

“The service I received from Mark Hannah far surpassed any expectations; I could not have asked for better. I had an immediate response to my query. Also with added advice provided regarding the product.”

Helpful Report

Posted 2 years ago

“The scissors I ordered were delivered promptly.”

Helpful Report

Posted 2 years ago

Groomers Online is rated 4.8 based on 9,795 reviews