I would like to shave a very horrible experience i had with GROOMERS ONLINE! I have ordered a mini clippers heiniger. Came in a box without snap on comp as its specified on they web site (its should be included). Second issue happened next day, when the button stuck and blade which is obviosly brand new did not cut any hair. Item has been send however they didnt solve the problem with a blade neither didnt give me missing snap on comb. Next week i sent item again, and again, they just keep saying trimmer checked and it works but refusing wonsolve the actual issue with a blade itself. I have spend all my free time of my work to contact GROOMER ONLINE and found costumer service extremely RUDE. IMPOLITE and not being helpful at all. By kept saying me we call back they never did. Dont wanna do any replacement or refund knowing that the item is faulty just ignoring me. GROOMERS ONLINE 3 times asked me to send clipper and problem still persist. WELL DESERVED ONE STAR !!! USELESS STAFF, TOTTAL MESS, NO HELP, NO RESPECT TO PEOPLE. 100% not recommending to shop anyone there. SCAMMERS !!!