Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,795 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,795 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

Write Your review

Tell us how Groomers Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Groomers Online 5 star review on 28th April 2025

260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never fails to deliver, great products super fast delivery . Had a slight hitch trying to order online but they helped me to get what I needed . Excellent service . Thank you”

Helpful Report

Posted 2 years ago

“I have just used the detangle shampoo for the first time, and it is great. I have a long haired border collie and her coat gets matted and tangled often. The knots and tangles came out easy while her coat was still wet. I also like the detangle spray as well and both smell great.”

Helpful Report

Posted 2 years ago

“I have just renewed by Andis Ultraedge after 17 years of loyal service. Excellent quality and brilliant service from Groomers online.”

Helpful Report

Posted 2 years ago

“I've ordered from Groomers Online for many years, always excellent service, great communication, and really good selection of equipment ..”

Helpful Report

Posted 2 years ago

“First time of using, it wont be the last my dogs coat Is some soft and easy to brush”

Groomers Online 5 star review on 9th August 2022

Helpful Report

Posted 2 years ago

“All fine but postage was expensive at £3.50 for a tool costing £9, and it still took 4 days to arrive.”

Helpful Report

Posted 2 years ago

“Order arrives all looking good the tools were great to use on my shepherd she lay down and enjoyed her grooming turning when necessary to get the all over feeling that shed been pandered too great value and quality tools highly recommend ,im just an owner not a groomer”

Helpful Report

Posted 2 years ago

“I ordered some conditioner for my cockerpoo I have never seen his coat look so good will be buying more great delivery service couldent fault it”

Helpful Report

Posted 2 years ago

“Super fast delivery good prices products work really well smell super nice”

Helpful Report

Posted 2 years ago

“I ordered a large Bass brush, arrived quickly, great price. High recommend Groomers Online.”

Helpful Report

Posted 2 years ago

“Excellent service as always, I would recommend Groomers to any pet owner”

Helpful Report

Posted 2 years ago

“Good products, fast delivery. Thank you”

Helpful Report

Posted 2 years ago

“Every purchase I have made with Groomers has been A* quality, from speed of delivery, packaging, and speedy responses when I needed COSHH details for products I had purchased! Every month I look forward to seeing what free gifts will be available to add to my arsenal of high quality products and really appreciate the reward system - Amazing!”

Helpful Report

Posted 2 years ago

“Fast delivery for a great product that works on luggy long fur when the cat's been wandering.”

Helpful Report

Posted 2 years ago

“I have a Xpower blaster and the hose gave up. To be honest it was not great and the new one I have purchased is completely different and seems more robust. Just a shame xpower didn’t take ownership of this poor component and offer to replace it or give a good discount.”

Helpful Report

Posted 2 years ago

“Love the shampoos I ordered with the deal 3 for 2 I ordered the Banana and mango Blue skies and sweet candy however one out of the three I had leaked when delivered”

Helpful Report

Posted 2 years ago

Dear Christina, We are sorry to see this. Please contact us at customer.service@groomers-online.com with the damaged picture. We can then send you a replacement if needed. Kind Regards The Groomers Team

Posted 2 years ago

“Pleased with the brush, very quick delivery”

Helpful Report

Posted 2 years ago

“Excellent service from Groomers, very quick delivery and a lovely website to use to for a new dog groomer :)”

Helpful Report

Posted 2 years ago

“Fantastic smelly pawfume that lasts for days.”

Helpful Report

Posted 2 years ago

“The website was easy to navigate, prices are generally very good, excellent quality, fast delivery. overall I would highly recommend”

Helpful Report

Posted 2 years ago

Groomers Online is rated 4.8 based on 9,795 reviews