Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,788 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 28th April 2025

260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant brush the teeth actually brush my doodles hair taking out her undercoat which mats if left Love it”

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Posted 1 year ago

“I was very pleased with my order from Groomers. I ordered three slicker brushes all if which were of excellent quality and the prices were fantastic too. They were very quickly delivered after ordering and the online ordering system was very straight forward. I will be using this company again in the future.”

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Posted 1 year ago

“Groomers always have a great selection and everything I've ordered is great quality they keep you up to date with delivery and always arrives on time would never use anyone else”

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Posted 1 year ago

“Fantastic service, would recommend”

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Posted 1 year ago

“I've used Groomers products for over 20 years. The products, customer service and overall business acumen has always been exemplary.”

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Posted 1 year ago

“Speedy delivery everything as described packed well always good quality”

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Posted 1 year ago

“Arrived very quickly- thank you!”

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Posted 1 year ago

“This was my first time using Groomers online. The higs and kisses shampoo is some of the best I've used as a groomer . The lather and smell is beautiful”

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Posted 1 year ago

“Excellent experience. Highly recommended”

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Posted 1 year ago

“Very pleased with this product añd quick delivery order today will have it tomorrow excellent”

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Posted 1 year ago

“very pleased with my brushes”

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Posted 1 year ago

“Absolutely perfect scissors great leggings and tunic great fit perfectly. Quick delivery”

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Posted 1 year ago

“My Sister is training to be a Dog Groomer. I wanted to help her set up her business. I thought purchasing various items would be useful for so I went in blind. The Groomers online site was so informative and easy to use and navigate it was easy to purchase items, I'm a little more knowledgeable too. The delivery was quick and well packed. I didn't get anything wrong! Will definitely use again and recommend. Looking forward to seeing them at Crafts this year. K”

Helpful Report

Posted 1 year ago

Hi Debbie, Thank you for your wonderful review, we are glad you are happy with the service and product you received. Please don't hesitate to contact us if you ever require any help and we will be delighted to assist. Kind Regards, Groomers Customer Service Team

Posted 1 year ago

“Good reliable service fast delivery well packaged good value good brush good seller pleasure doing business with them highly recommend”

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Posted 1 year ago

“Always a pleasure to buy my salon wear from here. True to size. Liking the poodle styles. I am also a feline groomer so I prefer the long arms to carry the grooms for the kitties. Feline hydration /furball spray is a must for any feline groomer or the client who can groom their own cats, coming then for a maintenance trim /groom through without having to do a clip off.”

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Posted 1 year ago

“Order arrived promptly and packaged well! I order from Groomers as they are reputable and trustworthy.”

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Posted 1 year ago

“This little nail grinder is just perfect for my Freddie. He’s always hated having his nails clipped. They are extremely quiet and he’s so much more relaxed with this one compared to others I have tryed to use. The fact they are rechargeable is great, but can also be used plugged in too. Great design, sturdy and hopefully will last. If Freddie could talk I’m sure he would say the same. Thank you from both of us.”

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Posted 1 year ago

“The products I have no complaint. However, when I purchased three products, they went through to the shopping trolley, then I continue to pay via PayPal, and all my personal details. However, I was shocked to see that my payment went through with an additional 20% VAT charge. I purchase a variety of many items online, and this way of pricing which apparently excludes the VAT, is a first for me. The product price fails to state that there is an additional VAT charge. I can see nowhere on your website alongside each product price that there is an additional 20% charge for the VAT. It was too late to cancel my order which meant I paid an additional £13.80. For that reason I'm awarding you one star only and it's a lesson learned.”

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Posted 1 year ago

Good afternoon Maureen, Thank you for your review. We're so sorry to hear this has happened. Please can you email us at customer.service@groomers-online.com with your order details and we will try our best to looking into this further for you. Kind regards, Ella

Posted 1 year ago

“Excellent service as always, very quick delivery. Thankyou”

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Posted 1 year ago

“Shopped here for many years for my grooming business and always been great, if I’ve had any problems they’ve always had a solution.”

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Posted 1 year ago

Groomers Online is rated 4.8 based on 9,788 reviews