Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,979 Reviews

89 %

of reviewers recommend Groomers Online

4.8

Based on 9,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products at a good price with super fast delivery. Would definitely recommend to fellow groomers.”

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Posted 6 years ago

“As I write this review and 8 days later, I am still waiting for my order. The order status still says, we will be processing your order to begin the despatch shortly. When I call you you stated that my order has been dispatched. So when will I get it. Not happy”

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Posted 6 years ago

Thank you for your review. Please accept our sincere apologies for this delay and for any inconvenience that has been caused. The goods were indeed, dispatched the very same day you placed the order and ordinarily, the delivery service is 2-3 working days. Having tracked the order, it appears the courier have potentially lost the parcel but failed to inform us. Therefore, we will be taking this up further with the courier to investigate what has happened, but in the meantime, we will arrange for a member of our team to contact you this morning, to arrange sending a replacement order. Kind regards The Groomers Team

Posted 6 years ago

“Great product range - prompt service”

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Posted 6 years ago

“Easy shopping items listed in right categories.”

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Posted 6 years ago

“Excellent service will be using again”

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Posted 6 years ago

“Really quick delivery. Happy with my product, and I go a free gift. Will definitely use again. Thank you”

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Posted 6 years ago

“I bought 2 products the dog pawfume lol omg smells like the real perfume will purchase again soon and thank you for the wee extra gift much appreciated 😘”

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Posted 6 years ago

“Website is very easy to navigate. Delivery was very quick and at a reasonable posting price. Packaging containing a gift arrived ripped though. The film involving the book was also ripped. The book got slightly bent.”

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Posted 6 years ago

“I am at college learning to be a groomer at the age of 57. I have purchased everything for college and my salon which I have opened recently from groomers. The customer service is excellent and I ordered products and received them the next day! Amazing company wouldn’t shop anywhere else. So nice to deal with a company who care about their reputation. Thank you.”

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Posted 6 years ago

“Very helpful amd knowledgeable staff able to purchase after explaining what and why I needed. Good prices and extensive choice of equipment,”

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Posted 6 years ago

“my parcel arrived in good time it was the groomers jump suit perfect fit I clipped my dogs and it kept all the hair off me it was great easy to put on and take off very pleased thankyou”

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Posted 6 years ago

“Mark was very effient and most helpful. Big thanks.Judith Hamon”

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Posted 6 years ago

“Delivery was very speedy and the items are of the highest quality and value for money.”

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Posted 6 years ago

“very pleased, good product, speedy delivery thanks”

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Posted 6 years ago

“Great service! Quick delivery. Very pleased!”

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Posted 6 years ago

“Groomers are a fast and reliable company that have great products and are move then ready to give advice and guidance if you need help I would recommend them to anyone who needed help with their pets”

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Posted 6 years ago

“Very helpful customer service. Prompt delivery and well packaged products.”

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Posted 6 years ago

“Super fast delivery! Very good professional service. Shampoo is great. Very happy.”

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Posted 6 years ago

“Always brilliant service and the items are delivered quickly. Groomers have a better range of products than other companies I’ve looked at and offer the best prices too.”

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Posted 6 years ago

“I have a bearded collie which is tricky to groom on the best of days! This brush made it easy, he does not even seem to mind it! Groomers online was easy to use, good information, and very prompt on receiving the brush of our choice. Highly recommend.”

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Posted 6 years ago

Groomers Online is rated 4.8 based on 9,979 reviews