Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,979 Reviews

89 %

of reviewers recommend Groomers Online

4.8

Based on 9,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on Thursday evening package arrived Saturday.”

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Posted 6 years ago

“This was my first time using Groomers and I was really happy with the service. I purchased the Snout Soother and received at the very next day, which I wasn’t expecting so soon due to the busy Christmas period. The product is really good and has worked wonders on my dogs nose already. I highly recommend Groomers and will definitely be using them again.”

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Posted 6 years ago

“Got my order confirmation straight away and order arrived quickly no issues happy with my order 👍 got exactly what I ordered no problems 100% use Groomers online again 😁”

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Posted 6 years ago

“Groomers' website is easy to navigate and comprehensive. I found the products I wanted and paid for them within a couple of minutes. They were delivered within 48 hours and do the job perfectly. I recommend Groomers and Wahl products.”

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Posted 6 years ago

“Easy to order speedy delivery”

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Posted 6 years ago

“Very easy to order, my order arrived very quick. Great service with great products.”

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Posted 6 years ago

“Ordered 5ltr Advocado & Cucumber Conditioner on Friday 21 December 2019 with a delivery date of 5 - 7 working days. Was very pleasantly surprised for it to be delivered the very next day on Saturday 22 December 2019. Excellent service as well as being an excellent product. Just wish more companies were ss efficient.”

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Posted 6 years ago

“Speedy delivery and great quality clippers and tools exactly as detailed.”

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Posted 6 years ago

“These small trimmers are absolutely great for getting to delicate places or cutting matts from cats who are either too old to clean themselves well, to small dogs. My vet used these on my elderly cat. I even clipped my dogs legs with the small clipper attachment and pads of feet which are usually too sensitive. The only issue is with the attachment comb where it can build up hair and then has to be slid off and put back on after the fur is removed. Almost silent , very small, yet an amazing item! Well worth every penny .”

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Posted 6 years ago

“Product as described. Delivered 1 day early. Free gift included. Great service. Thanks.”

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Posted 6 years ago

“I was impressed with the very quick delivery.”

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Posted 6 years ago

“Very quick delivery to Slovenia.”

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Posted 6 years ago

“'Showtech' pin brush! Absolutely a must have for our shih-tzu's grooming needs! Use the product daily prior to comb work.Fantastic tool that eradicates knots easily..Just would not be without! Highly recommend for fine haired/long coated breeds!”

Groomers Online 5 star review on 23rd December 2019

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Posted 6 years ago

“Awful. I ordered a cat spray and got sent dogs treat and a dog ear product. Not sure how they managed to mess that up. My first time ordering as well so it's put me right off. Not the first experience you'd like to recieve! They gave me a refund which was good but still expect me to send the products back out of my own time, even though they was the ones to mess up. Which adds to the annoyance. Will never order from here again.”

Helpful Report

Posted 6 years ago

Thank you for your review. Please accept our sincere apologies for the picking error. We offered to send a replacement spray and advised that you could keep the items that were received in error, as a gesture of goodwill. However, instead, you requested a full refund. Therefore, we sent you a prepaid returns label to get the items received in error, back to us. Again, please accept our apologies for the error and for any inconvenience that has been caused. Kind regards The Groomers Team

Posted 6 years ago

“Fantastic service speedy delivery and have everything you need A*”

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Posted 6 years ago

“Always good service from Groomers. In this case the go to place for the excellent Spratts comb for fine coats.”

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Posted 6 years ago

“Product was delivered on time and was good value for mins”

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Posted 6 years ago

“Great service,Delivered fast & on time”

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Posted 6 years ago

“Excellent product, arrived quickly and was well packed. Very pleased”

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Posted 6 years ago

“Ordered many things from groomers, my beautiful Heineger clippers and now my blending scissors, love both items a lot and they arrived so so quickly!”

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Posted 6 years ago

Groomers Online is rated 4.8 based on 9,979 reviews