Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,895 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service and quickly rectified my order, the products arrived quickly. Was struggling to find the right slicker brush for my doodle, perfect purchase and makes grooming so much easier. Thank you will defiantly recommend to other dog owners x”

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Posted 1 year ago

“Found all the products I was looking for. Delivery was quick and efficient.”

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Posted 1 year ago

“Great service quick and accurate which was very important to me thank you to the whole team”

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Posted 1 year ago

“Great service, fast delivery”

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Posted 1 year ago

“I am still awaiting my products after seven days, have emailed the company and awaiting and answer”

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Posted 1 year ago

Dear Jan, Thank you so much for taking the time to provide feedback on your experience with Groomers Online. We truly appreciate customers like you who reach out to us and share their thoughts. We sincerely apologize for the delay in receiving your products, I can see our team issued a replacement for you on the same day as your email, we trust this reached you safely? We apologise again for any inconvenience caused. Please feel free to reach out to us with any further concerns or questions at customer.service@groomers-online.com. We are here to assist you and ensure your satisfaction. Thank you for your patience and understanding. Kind regards, Customer Support Team Groomers Online

Posted 1 year ago

“Ordered case of shampoo delivered earlier than expected very straightforward to order and cheaper than Pets at Home will use again”

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Posted 1 year ago

“I ordereed two pairs of scissors and received both in a package before I expected it. Both were in perfect order, do exactly what I wanted and are excellent quality. Can't fault them, can I?”

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Posted 1 year ago

“An impressive company that I. Top quality items, sent out promptly, great customer service. Highly recommended.”

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Posted 1 year ago

“Good fast service and reduced price which was great”

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Posted 1 year ago

“fast delivery Thank you”

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Posted 1 year ago

“Just ordered and received a new bath. My bath had broke , I ordered Friday night and called on Monday morning asked if I could have it delivered asap , the 2 ladies I spoke to couldn’t have been more helpful , they set my delivery for the Wednesday. The delivery was nice and smooth and on time . And as for the bath I absolutely love it , it’s fantastic and the price wasn’t too bad either”

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Posted 1 year ago

“Great customer service.”

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Posted 1 year ago

“Highly recommend, quality products , value for money and quick delivery times . Groomers products are perfect for in salon use”

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Posted 1 year ago

“Good quality scissors at a fair price.”

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Posted 1 year ago

“Love Groomers on line huge range of products Fast delivery too . Oh and good prices”

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Posted 1 year ago

“Quick delivery good quality stuff”

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Posted 1 year ago

“Great choice of products, very reasonably priced, fast delivery.”

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Posted 1 year ago

“Top quality items available. Quick delivery.”

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Posted 1 year ago

“I love Groomers dog products, the baby fresh spray is the favourite. Just bought some shampoo with scent of coconut which we are looking forward to trying.”

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Posted 1 year ago

“Order arrived quickly without any issues. Order was correct and am happy with my purchases.”

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Posted 1 year ago

Groomers Online is rated 4.8 based on 9,895 reviews