Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,788 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 28th April 2025

260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Summer gets hit grooming . This waistcoat is really cooling”

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Posted 11 months ago

“Quick delivery. Easy website to use. Lots of choice.”

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Posted 11 months ago

“I have 3 large very active dogs, who are constantly getting into mischief especially something requiring a bath. I wanted a shampoo that I could use more frequently but was also practical in that it would not harm their coats. This shampoo does the trick very nicely. I would have given this 5 stars but for one detail, the smell, there is little to no scent to this shampoo, I would have preferred the fragrance to be a bit more noticeable...”

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Posted 11 months ago

“I had a bass brush, for some years to groom my rough collies, so no hesitation to purchase another one”

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Posted 11 months ago

“Excellent service and very friendly and helpful after service. Would fully recommend.”

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Posted 11 months ago

“Needed some items first r dig as he can’t go to professional groomers as he has a skin condition, have found the perfect brushes, shampoo and bath for him, Groomers were a life saver”

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Posted 11 months ago

“Excellent products and service. I Buy almost everything I need. Delighted with all I have bought so far.”

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Posted 11 months ago

“First class product and first class service,definitely five stars”

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Posted 11 months ago

“Always reliable, excellent service. Havnt used for quite a while, as products last for ages!”

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Posted 11 months ago

Dear Barbara, Thank you so much for your review. We are thrilled to hear that you have found our service always reliable and excellent. Our team takes pride in delivering top-notch products and ensuring a pleasant experience for our valued customers like you. We are grateful for your continued loyalty throughout the years. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out to us. We're always here to help. Thank you once again for your incredible support and for taking the time to share your positive feedback. We look forward to serving you again soon! Warm regards, Charlie Groomers Customer Service

Posted 11 months ago

“First time I’ve used groomers, great price and great deliver of quality products, I’ve added it to my favourite list for future purchases Thanks”

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Posted 11 months ago

“First time I have ordered from Groomers and I am so happy with my oder. I bought the detangle spray for my Main Coone, he smells gorgeous now. Thank you. Will defo be back”

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Posted 11 months ago

“Fantastic detangler spray!”

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Posted 11 months ago

“I have dealt with this company off and on since I started my business in 2011. I have always had a good experience when I’ve used them for my supplies of various sorts, from shampoo to recently andis cordless clippers. They have good availability and fair prices and excellent customer service. Their website is simple and efficient to use. I would recommend them.”

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Posted 11 months ago

“Unfortunately after having ordered two tunics one that has been returned and the next will be.am somewhat disappointed as not fitted right too tight around the stomach area, Never had this problem before as have always been please with purchases. Shame..”

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Posted 11 months ago

Good morning, Thank you for your review. We are sorry to hear that the size of your tunic is incorrect. Please feel free to contact us at customer.service@groomers-online.com and we can organize a return for your tunic. If you would like to discuss this further please do not hesitate to contact me directly at charlie.morton@groomers-online.com. Kind Regards Charlie Groomers Customer Service

Posted 11 months ago

“The products are great. The only part of the process that I found disappointing was to receive an invoice after I’d paid. Ideally this should be a receipt or an invoice that is stamped as paid.”

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Posted 11 months ago

Good Afternoon, Thank you for your review, we appreciate all feedback in order to continually improve our service to customers. I will certainly pass your comments on to our accounts team to see if this can be updated for future orders. If you would like to discuss this further, please do not hesitate to contact me directly at frankie.jones@groomers-online.com. We hope you have a lovely bank holiday weekend. Kind regards, Frankie Groomers Team

Posted 11 months ago

“Always top quality products at reasonable prices.”

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Posted 11 months ago

“Easy to order, quick delivery.”

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Posted 1 year ago

“Good quality grooming products”

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Posted 1 year ago

“First time ordering & I have to say everything I ordered was fantastic really high quality products and fast delivery”

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Posted 1 year ago

“I absolutely love this suit!! Keeps all hair at bay and keeps me nice and dry!”

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Posted 1 year ago

Groomers Online is rated 4.8 based on 9,788 reviews