Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,797 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent 😊 fantastic 👍🥰 have been a customer for many years. 🐶😊”

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Posted 3 years ago

“Bought some blending shears for my OES recently. What a difference it made to the finish. Love them .”

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Posted 3 years ago

“Always good service and fast delivery. Good quality products. Thank you”

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Posted 3 years ago

“Great value great product thank you .”

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Posted 3 years ago

“I trim my own dogs, a Westie and Llasa and when they have a short trim there are plenty of very short hairs that weave themselves into the surface of the mat they stand or lie on. I bought this mat as 1) it looked pretty and more important 2) it states that is wipable so I was hoping that very short hairs would vacuum off or shake off but they don’t, so the materials’ weave allows hair penetration. Albeit it takes a good while to decontaminate the mat of most of the hair some still remain so will build up over time. A little disappointed with it.”

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Posted 3 years ago

“Excellent service, goods delivered within a few days”

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Posted 3 years ago

“Excellent good quality products with useful descriptions, and a good selection. Reasonably quick delivery.”

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Posted 3 years ago

“Love my new grooming top fits as it should and true to size”

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Posted 3 years ago

“The deliver was of a quick reliable service Waiting for the products to become in stock was the main problem And not being able to get hold of anyone on the phone”

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Posted 3 years ago

“Amazing quality for my first set of scissors”

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Posted 3 years ago

“Seriously, Quick delivery. I'm happy”

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Posted 3 years ago

“Ordered two combs. Both received very quickly and no issues whatsoever.”

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Posted 3 years ago

“Great quality with reasonable price. I'm very happy.”

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Posted 3 years ago

“I have recently ordered scissors from Groomers, they arrived promptly, I was very pleased with the service provided by Groomers.”

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Posted 3 years ago

“Satisfied with the order !!!”

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Posted 3 years ago

“easy to order, quality products. Quick delivery.”

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Posted 3 years ago

“Very helpful and quick delivery”

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Posted 3 years ago

“Excellent product. Pleasant fragrance and really helps separating my Cavapoi fluffy coat. Very pleased”

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Posted 3 years ago

“Easy to use and understand”

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Posted 3 years ago

“Customer Services need revising. I purchased a plastic bath that screws onto legs that also screw together to make a stand This was to enable me to put it in my bath and not have to kneel over the bath when shampooing my small (7 kilo) dog. It arrived extremely quickly, was well packaged and does indeed fit into my bath. Perfect!! Unfortunately, several of the screws were missing, which rendered it unfit for use. It took several phone calls plus emails, and over a week before anyone got back to me. However, when Groomers DID get in touch, they were very helpful and apologetic. The missing screws arrived the next working day. The bath is brilliant (now I’m able to fit it together and use it) and makes it so much easier for me to bathe my nervous rescue dog. Thanks, Groomers - we got there in the end!”

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Posted 3 years ago

Thank you for your review. Please accept our sincere apologies for this. We understand that a member of the team has since contacted you and have now resolved the issue. Kind regards The Groomers Team

Posted 3 years ago

Groomers Online is rated 4.8 based on 9,797 reviews