Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,797 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

Write Your review

Tell us how Groomers Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Groomers Online 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Telesales person very knowledgeable”

Helpful Report

Posted 3 years ago

“Item arrived quickly. Good comms. Top was slightly loose on arrival, so slight leakage, but nothing to worry about”

Helpful Report

Posted 3 years ago

“Good quality + prompt delivery”

Helpful Report

Posted 3 years ago

“Very bad service for the following reasons. Order online states 24 hour dispatch. My order took 5 days with no communication. When I contacted the company they said that my address didn’t match my bank details ( it does and they took my money) to then say they can’t dispatch the item. But they can refund the money. How can you refund an order but not take the payment? So I’m summary, didn’t deliver the goods, poor communication and unable to deliver on their websites delivery time scale. Extremely disappointed and will never use this company again and I will look forward to discussing this at future events at every opportunity I get to show my disappointment in them.”

Helpful Report

Posted 3 years ago

“I am absolutely happy with my order. We have Bichon frise puppy seven months old and this clipper is fantastic for them fur. Good machine for good money, highly recommend 👌”

Groomers Online 5 star review on 1st June 2021

Helpful Report

Posted 3 years ago

“Great online ordering response!Happy clipping pooch fans😁”

Helpful Report

Posted 3 years ago

“Excellent service and excellent product.”

Helpful Report

Posted 3 years ago

“Prompt and efficient service. Ordered a grooming stone and a detangling comb both work fine. Might be a idea to link items to best for type of breed. To help novice groomer choice the correct tool for the job”

Helpful Report

Posted 3 years ago

“Always quality products and excellent delivery times.”

Helpful Report

Posted 3 years ago

“Ordered many times, placed an order and payed, to receive an email the next day to be told we do not deliver to N.Ireland! Very Dissatisfied.”

Helpful Report

Posted 3 years ago

“Lovely products and fast delivery! Perfect thank you x”

Helpful Report

Posted 3 years ago

“Bought a dog bath delivered on time well packaged .When together really easily .Bigger than expected which is good .Just have to wait for Rusty my border collie to get filthy!”

Helpful Report

Posted 3 years ago

“Love my new groom loops excellent quality and nice designs, delivery was quick too”

Helpful Report

Posted 3 years ago

“Very good customer service Replied to emails very quickly and helped me with any questions with equipment as starting up my own grooming business soon.”

Helpful Report

Posted 3 years ago

“Quick delivery, all items as described”

Helpful Report

Posted 3 years ago

“I have used groomers for my supplies for years normally by phone but recently online. Everything ordered arrived in good time and packaging as good as ever. You can see immediately if an item is in stock and cost. Efficient service. Thank you”

Helpful Report

Posted 3 years ago

“Prompt service , very helpful, just could do with a normal receipt with delivery !”

Helpful Report

Posted 3 years ago

“My west highland terrier’s coat is so much better after using Groomers Performance Shampoo. The texture of my dogs coat is beautiful, and it is very shine, white. He is the smartest Westie about town. I will definitely recommend your products. Thank. You”

Helpful Report

Posted 3 years ago

“Great customer service and advice and great getting goods next day no time wasted! 😊 🐾 🐾 🐾 🐾”

Helpful Report

Posted 3 years ago

“Amazing Quality and was so suprised as i’d never used before! will defo be coming back for my next orders for my dog groomers thanks!”

Helpful Report

Posted 3 years ago

Groomers Online is rated 4.8 based on 9,797 reviews