Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,886 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two combs. Both received very quickly and no issues whatsoever.”

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Posted 4 years ago

“Great quality with reasonable price. I'm very happy.”

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Posted 4 years ago

“I have recently ordered scissors from Groomers, they arrived promptly, I was very pleased with the service provided by Groomers.”

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Posted 4 years ago

“Satisfied with the order !!!”

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Posted 4 years ago

“easy to order, quality products. Quick delivery.”

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Posted 4 years ago

“Very helpful and quick delivery”

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Posted 4 years ago

“Excellent product. Pleasant fragrance and really helps separating my Cavapoi fluffy coat. Very pleased”

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Posted 4 years ago

“Easy to use and understand”

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Posted 4 years ago

“Customer Services need revising. I purchased a plastic bath that screws onto legs that also screw together to make a stand This was to enable me to put it in my bath and not have to kneel over the bath when shampooing my small (7 kilo) dog. It arrived extremely quickly, was well packaged and does indeed fit into my bath. Perfect!! Unfortunately, several of the screws were missing, which rendered it unfit for use. It took several phone calls plus emails, and over a week before anyone got back to me. However, when Groomers DID get in touch, they were very helpful and apologetic. The missing screws arrived the next working day. The bath is brilliant (now I’m able to fit it together and use it) and makes it so much easier for me to bathe my nervous rescue dog. Thanks, Groomers - we got there in the end!”

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Posted 4 years ago

Thank you for your review. Please accept our sincere apologies for this. We understand that a member of the team has since contacted you and have now resolved the issue. Kind regards The Groomers Team

Posted 4 years ago

“The Oster grooming comb was recommended by my cat groomer. Arrived quickly and was good value. Mabel my cat has accepted me using it on her in a short space of time. Pleased with my purchase thank you.”

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Posted 4 years ago

“Always use Groomers Products are authentic and great value for money Speedy delivery as usual A+++++++++++++”

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Posted 4 years ago

“First time lve used company , very happy with the service and delivery , will be useing again, extremely happy”

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Posted 4 years ago

“Very pleased with service and equipment”

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Posted 4 years ago

“This is a great dog brush. It is really well made and has a large bristle head. The bristles are great for removing debris from my dogs coat and general grooming.”

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Posted 4 years ago

“Great to deal with,ordered a dog dryer and sent out quickly.Customer service also very good and helpful.”

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Posted 4 years ago

“Such good value , very sharp and all neatly wrapped up in a practical case . Service was very good and arrived promptly.”

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Posted 4 years ago

“I love their goods the shampoo and conditioners I have tried have made my Cockapoo’s fur lovely and soft and smell lovely.”

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Posted 4 years ago

“Ordered a new blade for my clippers, very well priced & speedy delivery. Thanks”

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Posted 4 years ago

“Excellent product Choice Easy ordering. Quick confirmation of despatch. Excellent product. Thank you.”

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Posted 4 years ago

“I ordered my new cordless clippers and they were here in no time! Great service!”

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Posted 4 years ago

Groomers Online is rated 4.8 based on 9,886 reviews