Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,975 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,975 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality replacement power cord as stated. Delivered on time and in perfect condition. I will definitely use groomers again.”

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Posted 6 years ago

“Easy to order and arrived promptly”

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Posted 6 years ago

“Great service, arrived before I expected it”

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Posted 6 years ago

“Easy to use website and my delivery which is of excellent quality came within two days will definitely use again”

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Posted 6 years ago

“I am using Groomers Evening Primrose Shampoo on my Yorkshire Terrier. He looks and smells gorgeous. I first used this shampoo about 20 years ago on my first Yorkshire Terrier. He came from a now closed puppy farm. He had horrendous skin, which the Vet recommended steroids to treat. I read an article about a Westie and Groomers shampoo in our local paper. I tried the Groomers Evening Primrose shampoo. His skin calmed down, his hair grew; he didn't need steroids. I have recommended Groomers to lots of dog owners ever since.”

Groomers Online 5 star review on 5th October 2019

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Posted 6 years ago

“Very quick service & delivery”

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Posted 6 years ago

“Prompt delivery and item was just as described. Fit perfectly thanks to the detailed sizing information.”

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Posted 6 years ago

“Fast efficient excellent products”

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Posted 6 years ago

“Excellent customer service, good price will definitely use again”

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Posted 6 years ago

“Ordered new set of dog clippers for my wife on the Friday thinking Monday or Tuesday delivery but they turned up on Saturday Superb service Groomers, we will be back Many thanks”

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Posted 6 years ago

“Brilliant item and speedy delivery arrived the next day and was very very happy with my items. Very good material”

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Posted 6 years ago

“Very good and prompt service”

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Posted 6 years ago

“Fast delivery, quality items and reasonable price.”

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Posted 6 years ago

“I am a repeat customer as usual great service , great prices , everything arrived as described. Wouldn't hesitate recommend Groomers”

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Posted 6 years ago

“Good , speedy service”

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Posted 6 years ago

“I needed a brush to help with my dogs mat. She has very sensitive skin so I wanted to get an appropriate brush. Groomers had exactly what I was looking for and it was very reasonably priced.”

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Posted 6 years ago

“Great products, quick delivery and very helpful on the phone - will definitely be buying from Groomers again as seemingly quicker and cheaper than other companies!”

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Posted 6 years ago

“Hi The shampoo I bought for my dog, arrived on time. the web site was easy to use and overall I am very satisfied with both the product and the service. xxx”

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Posted 6 years ago

“Ordered on a Thursday for next day delivery (at an extra cost) in plenty of time as this was something we desperately needed. When it got to the afternoon of the following day it hadn’t arrived & we’d not received any update we contacted Groomers, who initially put the blame on the delivery company. However, on the next phone call to Groomers it was admitted that it had not been dispatched the same day as I’d ordered it; apparently due to a system fault, & wasn’t sent until the day it was meant to arrive! Needless to say it didn’t arrive until the Monday. One star review given because of poor customer service. Had they had contacted us on the Thursday or the Friday morning to explain a system fault etc & to apologise & refund my next day delivery charges, or offered to compensate them this review would’ve been different.”

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Posted 6 years ago

“Excellent customer service and very friendly and helpful”

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Posted 6 years ago

Groomers Online is rated 4.8 based on 9,975 reviews