Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,977 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t had one bad product, highly recommend to new and existing groomers!!!”

Helpful Report

Posted 7 years ago

“Very helpful and knowledgeable about their products. Staff were friendly and easy to speak too.”

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Posted 7 years ago

“Quick service, excellent product.”

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Posted 7 years ago

“Excellent personal service last Sunday at the trade stand at Crufts- although they had sold out of the EPO conditioning spray and intensive detangler, no problem - was delivered FOC Tuesday morning! Great service! Fantastic products !”

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Posted 7 years ago

“I wanted to purchase some new blades at Crufts but they were sold out. I ordered some there & then online with the show discount code applied & free delivery. They arrived quickly, very happy, thanks Groomers.”

Groomers Online 5 star review on 17th March 2019

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Posted 7 years ago

“Purchased some grooming goods from your Crufts stall, proper helpful and friendly. My order received promptly. That's why I order from Groomers. Cheers 👍”

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Posted 7 years ago

“Fantastic fast service”

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Posted 7 years ago

“I was really impressed with the speed at which the issue was resolved and the helpful communication! I will certainly be making purchases again in the near future. Thanks :)”

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Posted 7 years ago

“Staff are knowledgeable and helpful. They helped me to choose the right air blaster for my needs, actively discouraging me from spending more than I needed to. The model I chose wasn't in stock apart from an ex-demo unit which cost me about a third less than a new unit including delivery. It arrived promptly in perfect condition, you wouldn't think it had been used at all. Very impressed and will be shopping with Groomers again.”

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Posted 7 years ago

“Really helpful staff, knowledgeable”

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Posted 7 years ago

“Would love to say it worked,but my pug was very agitated on the second day, so stoped using it. That’s more of my pension monies down the drain.”

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Posted 7 years ago

Thank you for your review. We are sorry to hear you are unsatisfied with a particular product. Please call our helpline on 01635 581958 (Mon - Fri, 08:00 - 18:00) and we'd be more than happy to discuss an alternative solution. Kind regards The Groomers Team

Posted 7 years ago

“From order to delivery it was very quick. Excellent product very pleased. Would highly recommend deals with my dogs odours leaving a lovely scented smell, quick and easy to use.”

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Posted 7 years ago

“Ordered scissors at crufts on the friday and got delivered monday morning had a blowrr before and that eas a quick delivery to great service”

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Posted 7 years ago

“SUPER service and products, quick delivery”

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Posted 7 years ago

“Brilliant service and delivery fast ! Often use groomers and can recommend them for all grooming needs bought scissors excellent quality Would always use groomers”

Groomers Online 5 star review on 14th March 2019

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Posted 7 years ago

“Good service and happy with my purchase”

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Posted 7 years ago

“As usual Groomers on line have been excellent with their products and I must say very prompt service my wife and I would like to say a big thank you keep up the good work.”

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Posted 7 years ago

“Ashleigh has been very helpful but I have not had the best experience with Groomers. I ordered the RoseLine Scissors Kit and had a cheap bag sent to me without any scissors, once I got in touch with Groomers they advised they would send me the correct item special delivery that would get to me the next day, this still hasn't arrived. As I am training to be a dog groomer these were needed ASAP.”

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Posted 7 years ago

Good Morning Connor, Many Thanks for your review. We are pleased Ashleigh was able to help you. Please accept our sincerest apologies regarding not having received your scissor kit yet. Please email into customer.service@groomers-online or call us on 01635581958 and we will get this resolved for you right away. Many Thanks Groomers Customer Service.

Posted 7 years ago

“Very efficient and speedy delivery. Easy website and many products.”

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Posted 7 years ago

“Cannot fault the products and speed of delivery was excellent, I totally recommend”

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Posted 7 years ago

Groomers Online is rated 4.8 based on 9,977 reviews