Greenhouse Stores Reviews

4.67 Rating 3,007 Reviews
96% of reviewers recommend Greenhouse Stores

About Greenhouse Stores: We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

0800 098 8877


Mere Green Chambers,338 Lichfield Road,

Business & Office
Garden Arcs

Are you a business owner?
Click Here

Write Your review

Tell us how Greenhouse Stores made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver, Courier
average delivery time
Over 7 Days
on-time delivery
accurate and undamaged orders
Greater than 89%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.57 out of 5
Sally M
"Excellent price and value for money. Well packaged and transported. Super efficient and helpful delivery with accurate time of delivery despite a mammoth journey. Tricky to build but managed it between 2 people."
"On delivery, a couple of panes of glass were damaged, but these were replaced very promptly. My greenhouse was put up by one man in half a day, and looks absolutely wonderful. It is much more spacious inside than I was expecting (it can be difficult to imagine dimensions, especially with a hexagonal structure). I am thrilled with it, and would recommend it to anyone looking for a greenhouse that is both functional and stylish."
"I liked the way everything was separated for each section, so easy to then lay it out to put together. A more descriptive diagram would have made it easier, but on the whole it was simpler than I expected!!"
"The quality of the greenhouse is very good. The staff when there was a query/problem were extremely helpful. The only thing that could be improved is the book of instructions as some of the photos used for construction were not very clear. Apart from that very pleased indeed with the finished greenhouse and so pleased I decided on the toughened glass version."
Helpful Report
Visit Website
"Bought a Halls greenhouse, delivery was prompt and on time. There was a small problem with a wrongly sized part which was resolved in 48 hours which I thought was exceptional customer service."
Helpful Report
"I ordered a shelf on a Wednesday evening and it arrived by courier on Friday afternoon. That’s great service. The product was exactly as described and I am pleased with it. Thank you ‘Two Wests and Elliot’."
Helpful Report
"Excellent service from order to delivery."
Helpful Report
"I recently bought an 8x6 polycarbonate greenhouse and am delighted with the product. I had a problem trying to understand a part of the instructions (how to hang the door). The instructions come with little to no wording, and nearly 100% pictures. So, I tried calling Greenhouse Stores to get some advice. The first call was answered by a lady who insisted she couldn’t hear me and promptly hung up. My second call was answered by (I suspect) the same person who, after listening to the problem, told me that the instructions were very clear and she had never heard of anyone having the same problem as me, before hanging up again. YouTube was the answer!"
Helpful Report
"Brilliant value great greenhouse so pleased"
Helpful Report
"Greenhouse Stores gave me a first class service. nothing was too much of a problem for them with offering extra bits and pieces. If you need to buy a greenhouse these are the people to contact - thanks a million to all your staff Traff"
Helpful Report
"Great value for money. Not to bad to assemble."
Helpful Report
"Good quality product, efficient service"
Helpful Report
"It was very easy to order and although it says orders may take x days my greenhouse was dispatched very quickly and arrived in a matter of days. Much to my delight. I can’t wait to get started growing things-slightly wrong time of year but I’ve bought bulbs."
Helpful Report
"Excellent price and value for money. Well packaged and transported. Super efficient and helpful delivery with accurate time of delivery despite a mammoth journey. Tricky to build but managed it between 2 people."
Helpful Report
"Very good service. Delivered prompt. Quality of greenhouse very good. Would recommend."
Helpful Report
"I ordered roof vent and which I thought greenhouse window. 3 weeks later I checked my order ,found I bought roof vent opener. Email them to say i ordered wrong thing , and they put it right, two weeks later it arrived safe and sound."
Helpful Report
"I was very pleased with the service delivered on time the driver very helpful thank-you"
Helpful Report
"Arrived on on time at the agreed date. Delivery guy very helpful in unloading and putting offloaded items in the garage. Also unpacked and stacked the glass panes. Inventory was complete and everything intact. Instructions need to be read carefully and more than once but assembly proved to be relatively simple, have yet to mount frame to base, but don’t envisage any problems. Very happy with service received and the quality of the greenhouse and accessories."
Helpful Report
"Quality product exceeded expectations."
Helpful Report
"Can not fault the service at all, product delivered on time , delivery driver very efficient. The first pane of toughened glass shattered and although they could have claimed was my fault(which incidentally it wasn’t) the pane was replaced without any quibbles."
Helpful Report
"Didn't realise there were so many fiddly bits to making a greenhouse !! Now it's all put together we are really pleased with it and I love spending time in there potting up my plants."
Helpful Report
"We're giving a "5" based on excellent service and delivery. Unfortunately, due to some health problems, we have not yet unpacked it nor, obviously, assembled it. Watch this space!!!"
Helpful Report
"Very good"
Helpful Report
Greenhouse Stores is rated 4.67 based on 3,007 reviews