Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.63

4.6 Rating 3,727 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.6

Based on 3,727 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 7th July 2026

290

Anonymous

Anonymous // 01/01/2019

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“The service was good with one exception. I was not told on ordering the 2 tier staging in green was on backorder and would not be delivered with the greenhouse I only found out this information on delivery of the greenhouse and was informed by Vitavia the staging would be delivered within 2 weeks and as of today (14/04/2015) has not arrived. I have had no communication from Greenhouse Stores and as their Customer I am a little disappointed they have not informed me directly about the missing staging.”

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“good product, but still waiting for my seed tray.”

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“The cold frame came in pieces but I managed to Screw it together although there was no instructions. Seeds are growing well.”

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“I found the service rather like the curate's egg,-good in parts.The purchase of the greenhouse my wife and I chose was quickly and efficiently delivered. and as it was a fairly large greenhouse I paid for it to be erected, I assumed on delivery. The moral in making purchases is not to assume anything.The fact of the matter was that the greenhouse could not be erected for three weeks after it had been delivered.Had this possibility been pointed out to me when I ordered the greenhouse, I may have been tempted to look elsewhere. J.G”

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“Ordering and delivery was easy. I got good advice on this, my first greenhouse. My son assembled it and said it was "challenging" but it was done in a day. It seems very sturdy and looks great.”

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“Excellent service.”

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“Amazing.I am delighted with this product and would highly recommend it. Quite easy to assemble”

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“bought a 7x7 corner summerhouse. very good value for money. one or two issues with the instructions and some measurement adjustments needed but overall a good buy. dont attempt to put it up yourself unless your very competent. some issues include using 30mm screws to connect a total of 27mm of wood = blood on fingers!”

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“Not yet erected but terrific service and delivery”

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“I was very impressed by Greenhouse Stores. After I had made my purchase I received an email asking me for specific details to help them deliver to the correct address and to give instructions where to leave my greenhouse. When I received a call to inform me of the delivery date, I realised that I would be away so we discussed them leaving it safely inside the back gate. It was left neatly stacked and safe. All components were well packaged and correct.”

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“Could not fault the quality of the product but could have had better instructions on putting the greenhouse together . Delivery on time and very helpful delivery people .”

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“Great service, simple access. Delivery spot on, excellent guy, super product easily erected and in immediate use. keep it up at this standard”

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“Excellent greenhouse. Good response from customer service. The only thing that is against it is the build drawings and the instructions. Having worked in engineering all my life, I have to say this was the worst set of drawings and instructions I have ever seen. This also applies to the louvre window and the 2 tier bench. Please have your people look into this.”

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“Product seems excellent. Relatively easy to construct.”

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“It is a large meccano kit but the instructions are generally very good. a couple of issues that could easily be addressed:- 1. there are no spare nuts and bolts i.e. you are pretty much given the correct number. if you over tighten, they snap. In particular you should be given extra spares for the ones that are required after the greenhouse has been built i.e. the ones that slot into the partition grooves and turn. 2. i ordered the louvre vent with automatic opener. i had to extend the cut out for the screw fittings otherwsie it was too tight and the vents didn't open and close correctly. All in all pleased but these seemingly minor points are important and could easily be addressed.”

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“My greenhouse was delivered earlier than expected, and the driver was exceptionally helpful and friendly. The quality of the product is very good and the installation was as stated I.e 2 men for 1 day. The instructions were pictures only so a few parts took a bit of fathoming out but overall ok.”

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“everything ok greenhouse just as expected kept informed about delivery very smooth and easy transaction”

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“Very good and efficient service. Greenhouse came direct from Halls. All well packaged and a problem that I unfortunately had with a faulty bar was dealt with very speedily and professionally. Greenhouse is powder coated green and looks a treat. The windy weather delayed construction but now looking forward to glazing it.”

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“Did not arrive within 21 days but I put this down to the bank holiday the delivery driver was very helpful and put all the packages where I wanted them”

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“Good service and withing the timing expected. Only improvement I would ask for is to have better online visibility of the order status and shipping/delivery dates. i had to call to arrange delivery after the item was ready since a few days and no notification had been sent to me.”

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Greenhouse Stores is rated 4.6 based on 3,727 reviews