Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,530 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,530 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If the instructions are followed for the Halls 6 x 8 greenhouse supplied, the amount of glass clips provided is not sufficient.”

Helpful Report

“Nice looking greenhouse once up,problems with missing parts,particularly large toughened glass should be 4 panes only 3 sent ,missing self tapping screws and wire glazing fixings.other small items missing, This held up erection of greenhouse, thought some of the assembly diagrams not very clear and at times confusing,nice idea to mark aluminium structures pieces with part number. Relieved when lean to greenhouse completed, Feel it's an asset to the property,just large enough to be busy.”

Helpful Report

“Very pleased with my new garden shed. Lovely that it will never need painting! I particularly like the roof that lets light in. The only downside was that I didn't receive a telephone call pre-delivery which resulted in a grumpy delivery driver and a mad rush home from work! Fortunately I was only 10 minutes away otherwise the shed would have had to have been returned and redelivered.”

Helpful Report

“was delivered to wrong house? Very heavy to move to our house(were oaps) Instructions aren't very clear? Clips were missing to hold down onto base, however received them next day after phoning. glass was missing and had to wait a week for delivery!”

Helpful Report

“Good service which should be the "norm" for service.”

Helpful Report

“The shed itself is OK but there is no physical strength, so had to build a frame of Dexion inside to provide shelving. The shed in in our front garden and looks good.”

Helpful Report

“I had only ordered a set of nuts and bolts. However they were easy to identify on the greenhouse store site, arrived extremely quickly, were complete and as ordered.”

Helpful Report

“Price and delivery were good, pity the Eden Burford greenhouse was so poor.”

Helpful Report

“Good quality unit. Had a bit of trouble with the door assembly , couldn't get the plastic trim to fit. Window unit also tricky to put together. BUT ! Finished up with a great greenhouse.”

Helpful Report

“The greenhouse was not that easy to put up. The instructions were not very clear and hence some of the parts were not put on correctly and then had to be removed and redone. However, its a case of "its easy once you know how". Another annoying thing was that you put it all together only then to be told to take some parts of it back undone. The clips to hold the panes in place were also very difficult to put in and made my fingers very sore, only for the next day to be very windy and blow out one of the roof panes, and the reason I selected the particular greenhouse was because you suggested this was the better option if you live in a windy area. I am now putting the suggested sealant on each of the panes in the hope that this will hold it in place. Nor does it have the facility to lock the door or at least have the facility to allow a hook and eye. I am not looking forward to winter if the wind has blown the roof off already what will the winter winds bring forth?”

Helpful Report

“Beautiful greenhouse ,, lovely design . The guys who erected my greenhouse were good ,, very polite and friendly .nothing was too much trouble .”

Helpful Report

“I am now enjoying the greenhouse, however as I anticipated I failed to fully construct it alone. Eventually I enlisted help from two guys more practical than me and although they also had a few problems understanding the instructions drawings, they managed. My greenouse is standing on firm wooden decking and I would have appreciated a few screw holes to anchor it firmly.”

Helpful Report

“Excellent all round service, start to finish.”

Helpful Report

“Bit of a fiddle erecting it but make it after some trouble”

Helpful Report

“Very pleased that it was delivered on time. Still haven't erected. Hope it goes up ok !!!”

Helpful Report

“Delivery time was good. The greenhouse took 6 hours to erect, but all the components were there. I did think the greenhouse was lightweight, but the old greenhouse had glass in it, instead of polycarbonate which obviously makes a difference. Very satisfied at the moment.”

Helpful Report

“All was good with the exception of not being told at any time that the louver window was on back order and would not be with us until the end of June. When I noticed it was missing I called the Greenhouse Store and was told to calls Halls direct who then informed me it was out of stock. It would have been useful if this was mentioned on the delivery note.”

Helpful Report

“colour coded insructions to all parts would be very helpful”

Helpful Report

“The Greenhouse arrived quickly, but the message to tell me the delivery date was not received, only found out when telephoned to find out when it was coming. All parts were in the boxes, with some extras. The polycarbonate sheets that had been cut at an angle had dust trapped in the gap between the outer layers. On contacting the manufacturer, I was told to wash it out with a hose, which was difficult. When the greenhouse was finally erected and the automatic opener fitted, it opened the window, but would not close properly because it had moved along the ridge in the breeze. I contacted the supplier again who supplied me with two clips that fitted either side of the window in ridge. I do feel that these clips should have been supplied as standard.”

Helpful Report

“The goods arrived in good time. The shelving was up to expectations once built but I found the instructions were not easy to understand - so much so that I assembled the two shelves in opposite mode. Then I had to dismantle the top shelf, turn it round and refit.”

Helpful Report

Greenhouse Stores is rated 4.7 based on 3,530 reviews