Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,519 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,519 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 14th May 2025

Kerry N

Kenneth S

James A

Greenhouse Stores 4 star review on 27th March 2025

Stephen S

254

Anonymous

Anonymous // 01/01/2019

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“The greenhouse parts were all there. Our builder had a problem which was solved with a phone call to you. The little clips used for the glass were ingenious. It did take longer than we thought to,put it up but our builder was working alone. Thanks”

Helpful Report

“Purchased a 6x8ft greenhouse and am very pleased with it. We cemented the base posts a week before assembling the rest of the frame, and it went up easily. Never put a greenhouse up before, so we were really pleased. The green frame looks great too. Very sturdy once complete and well-made, although as is sometimes the case, the aluminium bolts are quite soft - we mistakenly put the door together incorrectly and had to replace a couple of nuts and bolts with something more substantial as they couldn't be re-used. Would definitely recommend.”

Greenhouse Stores 5 star review on 7th May 2017

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“Excellent Service. Thank you.”

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“Take your time to build greenhouse. Always read the instructions in conjunction with the drawings. Several times I thought the drawings were incorrect or couldn't understand what they referred to, but they were not - I simply had not taken time to read the instructions in conjunction. Once up the greenhouse is fine and is exactly what I required.”

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“The Salesperson (must be PC these days), unfortunately I am unable to recall his name, was very conversant with the Elite greenhouse product that I wished to purchase. We talked about my sizing options and the optional extras that I wished to purchase. I did state to the Salesperson that I was also speaking to a competitor, and that a there was only £50 between both companies. The offer to 'throw in' the Elite shelving secured you my purchase. Elite have duly delivered the greenhouse which I have just finished installing. Their Production Manager, Phil, has taken my phone calls on 3no occasions and has been very helpful in resolving the installation queries that I have encountered during the construction. Overall I am very satisfied with both Greenhouse Stores for the professional customer sales team, and also with Elite, namely Phil, for his very good installation advise - he clearly knows his companies product. Regards Anthony C Hood.”

Greenhouse Stores 5 star review on 5th May 2017

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“Great delivery”

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“Love it. Many well spent.”

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“They supplied what I wanted and when I wanted it. The product was excellent and when erected was better than my expectations. However there were one or two snags with the assembly which needs addressing and the principle one being clarity of instructions. The only form of instruction is the sketch drawings supplied where the view is defined (External or internal) by being encased in a bold border or left plain. This I found to be confusing in places and caused me to wrongly assemble two sections which had to be reconstructed, The knock on effect was annoying although not irredeemable initially by giving an out of square issue only noted when fitting the sliding doors. Better and clearer instructions are my recommendations.”

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“Excellent service and an excellent product, I'm over the moon! Great contact and updates on my order and delivery throughout, I would highly recommend Greenhouse Stores!”

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“Very happy with the communication from the store. Greenhouse was delivered on time and by a very helpful and happy driver.”

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“The quality of the greenhouse is superb it's easy to build the instructions are good but I had a bit of trouble above the door all in all I am happy with it thank you”

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“Excellent customer service and speedy delivery”

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“very good all round help”

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“We are very pleased with the 10 by 6 greenhouse we purchased and greenhouse stores were very helpful and a quick service”

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“Everything went well except the back rubber,not enough detail on how to fit”

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“My swallow greenhouse is beautiful and everyone who sees it asks where I bought it from as they love the look of it. It's rustic style enhances my garden. The installers were prompt, efficient and courteous. Thank you Greenhouse Stores.”

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“Good quality product”

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“Great service from Greenhouse Stores. Absolutely love the Eden Greenhouse, the staging and the shelf are perfect, also the water butt and the automatic vent openers. The only negative is that it was more complicated to put together than I thought it would be, now it has been completed it was worth the frustration.”

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“Although I am very pleased with the greenhouse, the service has not been great. Being time poor I ordered my greenhouse with installation. I was given 10 days notice for delivery, however 1 week after delivery I was still waiting to be contacted to arrange installation. When the greenhouse was delivered a piece of glass was broken. After chasing this up (twice) a replacement piece finally arrived 2 days after installation. 4 weeks later I am still waiting for the installer to return (as promised) to fit this piece of glass.”

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“Fast and efficient service. Great customer service.”

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Greenhouse Stores is rated 4.7 based on 3,519 reviews