Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,526 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,526 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my new greenhouse. Very good quality and delivery and erection both very good. All my friends that have seen it are very impressed.”

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“Quality of greenhouse good and delivery also. Instructions for erection extremely difficult to follow and video not helpful either”

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“Really difficult to put together but very happy with it now”

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“Very prompt delivery at the time stated. Very helpful delivery driver.not difficult to put together but need 2 people.need to get the correct size spanners and possibly a socket set. Down side not as robust as older designs but fine for a semi sheltered location. Tip get the base secure befor starting. I used concrete gravel boards to get s firm level support.”

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“Very helpful to find a greenhouse of the right size as our old one was not standard. Disappointed with the width of the shelving as it was not clear from the photos on the website that they are very narrow and it would have been very useful if this had been pointed out. After day one if erecting the grenhouse, the installer discovered that a pack of screws was missing. Greenhouse Stores said they would send some right away, and when nothing had arrived after several days we phoned again. The next day two packs arrived, the first one had been given the wrong postcode and went via Cornwall :( .”

Greenhouse Stores 4 star review on 5th April 2019

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“the quality of the green house is really good, but the instructions to erect it are very confusing not clear at all.”

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“Service good,asking for help good,just feel on the instructions a little more detail/arrows/labels on parts saying what it is where it goes would be a great help in construction as novices we got mixed up a little!as a 6x4 Apollo example diagram would have been easy to see how it's put together,to us the door is a little weak.”

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“The greenhouse was well priced the only criticism was the instructions were poor. I would use them again.”

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“Service was great but greenhouse glass not got enough frame on outside to stop glass falling out in winds. Clips are not strong enough to hold glass in high winds. Driver did not give us 1 hours notice (as promised) of arriving. Would recommend greenhouse stores but not the greenhouse.”

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“Only problem was door, has to drill 2 extra holes at top to get it to fit but everything else was 1st class”

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“The product seems good, however the build instructions are appalling, so beware. I was also supplied with 2 pieces of glass too big to fit correctly. I'd order the product again, but the double doors on the model I had were a pain to get right.”

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“Very helpful when we had a piece missing.”

Greenhouse Stores 4 star review on 18th March 2019

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“A good greenhouse at very reasonable price. Easily erected by an amateur. Problems - Roof bars were in box with side pieces and vice versa causing some confusion. Also kit was short of good glazing clips,and when I spoke to your rep. to obtain more he cast doubt on my assertion by expressing extreme surprise. Not good for customer relations. I still did not have quite enough and went to a garden centre and bought some”

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“Read the instructions 2/3 times, identify components &lay out on lawn etc. and you’ll have no problems. Well pleased.”

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“Polite guys & efficient workers.”

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“Purchased 8 x6 green powder painted greenhouse with 1 roof window and toughened glass. i also purchased a base plinth which probably was not needed as the greenhouse is secured to sleepers but it does give some added height. The greenhouse is easy to assemble ...until one tries to deceipher how the door is hung! The instructions are NOT clear and there are holes that do not appear to marry up! This problem appears many times in feedback comments on the net and I am surprised that Greenhouse stores has not addressed this problem.The back of the greenhouse could be improved by having 2 long pieces of glass instead of 3 small panes.”

Helpful Report

Hi, Thank you for your feedback. Regarding the instructions, they are Halls own and it is something we have raised several times. Because they are multilingual instructions, they try to keep the text to a minimum however, if you are stuck at any time, customer services can advise you. The 3 panels in the rear are to enable you to fit a louvre vent after the greenhouse is assembled without having to get extra panes of glass cut.

“Quality of greenhouse looks very good.”

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“Greenhouse is fab. Instructions complex. One part incorrect, got sorted quickly, good comms about the process, very pleased.”

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“The product is very good. A good strong greenhouse with all parts delivered. Only issue was that the assembly instructions could be a lot clearer. It took me longer to assemble as a result. Saying that, on the 2 occasions I had to call for help I was quickly and ably assisted.”

Greenhouse Stores 4 star review on 5th March 2019

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“Good service”

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Greenhouse Stores is rated 4.7 based on 3,526 reviews