Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.64

4.6 Rating 3,614 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.6

Based on 3,614 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 19th November 2025

258

Anonymous

Anonymous // 01/01/2019

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“Generally speaking everything has gone well and I am very pleased with the greenhouse. However, I fell into the trap of using your website greenhouse base dimensions which are incorrect. Thank goodness I hadn't mortared everything into place. When I contacted the greenhouse suppliers direct they put me right and said this has happened before! Please, to save others extra work, show correct base dimensions. Otherwise I have no complaints.”

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“Great item. Very well packaged. Hassle free ordering online. Delivered within stated time scale. Only slightly negative comment is that email was promised prior to delivery, this didn't happen and it was good luck that we were in!”

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“Service from greenhouse stores was good. Only problem delivery was "up to 14 days" while the actual makers quoted 21 days. Only 1 piece of glass broken in packaging. As usual, the directions for assembly could be much easier to follow. Erected the greenhouse looks terrific!”

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“Product as advertised sent quickly.”

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“Very happy, thankyou”

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“one small problem is the door , it wobbles like a jelly when opening and shutting, everything else is all I want from a greenhouse of this quality and value.”

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“As I wont be receiving the greenhouse until 16th of this month it is rather difficult to write a review, but so far have found I am kept up to date on delivery dates etc.”

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“On Budget , delivered on time and a first class greenhouse. Delivery driver very helpful and full of beans at 7.00 in the morning.”

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“The instructions could be more helpful not easey to to follow. My friend an ex engineer was a great help to me and the greenhouse is up and ready is in use”

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“I am highly delighted excellant product at it went together well”

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“Product well packed and parts marked by group. Had the greenhouse erected by person you advised and he made a good and detailed job of it. Only disappointment with it, is the lack of securing the door. Blows open in a not too strong a wind.”

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“I would advise that you look over the build plans before you purchase.I was wrongly under the impression that the doors were on the shorter side. I would also be aware that you will need at least a wooden base. On saying all this although it seems a bit flimsy it has stood up to the recent winds well.”

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“My greenhouse is great and looks fabulous in the orchard. Thank you all for your knowledgable help and advise. Both the delivery driver and the erection team were very efficient and speedy. Just waiting for some decent weather to start growing. A big thanks.”

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“very good service delivery on day promised on time and everthing correct.”

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“When I started to erect the greenhouse there were no instructions enclosed! I then made a phone call, received an explanation, a copy of the instruction were sent immediately by email. The back centre top pane of glass was an incorrect size , however that has been overcome. I await the arrival of my three tier stand and then all will be complete. I must emphasise that the reassurance I received from both telephonists was marvellous. It also gave me the confidence to proceed in the belief they gave me that help would only be a phone call away, and so it proved. Cannot fault you and not only would I recommend you , I will continue to use your services with confidence.. Many Many thank you's to all.. John Roscoe”

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“Cheapest deal on the market, was delivered on time by driver who called before delivery was made. First class service”

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“Excellent greenhouse, very robust and strong. Reasonably simple to build but it did take us a considerable time - nearly 12 hours including the base and auto window attachments. You may consider the cost of delivery with build a worthwhile cost, but we quite enjoyed building it ourselves!”

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“Quick delivery and good quality product = happy customer!”

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“Bought the Vitavia Venus greenhouse with horti glass. It was delivered on time, really well packaged and the parts were well numbered ready for construction. Three of the glass panes were cracked on delivery, but these were replaced at no extra cost. It took 2 days to erect and went reasonably well, although some of the diagrams could have been clearer. (There is a Vitavia greenhouse video on Youtube which I wish I had seen before erecting mine). It is vital to get the base exactly square and well secured. The fiddly bit is sliding on the rubber seals and putting the glass clips in. My fingers were sore for some days after! Once erected the greenhouse looks terrific, is very sturdy and a delight to use. Having scoured the internet for prices, I think Vitavia is the best value around. Greenhouse Stores and Vitavia are highly recommended.”

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“I will let you know after I have assembled the greenhouse in about two weeks”

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Greenhouse Stores is rated 4.6 based on 3,614 reviews