Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.64

4.6 Rating 3,616 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.6

Based on 3,616 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 31st January 2026

Lisa S

268

Anonymous

Anonymous // 01/01/2019

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“Bought the Vitavia Venus greenhouse with horti glass. It was delivered on time, really well packaged and the parts were well numbered ready for construction. Three of the glass panes were cracked on delivery, but these were replaced at no extra cost. It took 2 days to erect and went reasonably well, although some of the diagrams could have been clearer. (There is a Vitavia greenhouse video on Youtube which I wish I had seen before erecting mine). It is vital to get the base exactly square and well secured. The fiddly bit is sliding on the rubber seals and putting the glass clips in. My fingers were sore for some days after! Once erected the greenhouse looks terrific, is very sturdy and a delight to use. Having scoured the internet for prices, I think Vitavia is the best value around. Greenhouse Stores and Vitavia are highly recommended.”

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“I will let you know after I have assembled the greenhouse in about two weeks”

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“The delivery was at 6 am after I was told it would be late morning when I was informed the previous week. The installation was done on the Saturday and Sunday after I had to phone the supplier twice to find out when it would be done. The installation was done by David Kenny and was very good and did a first class job.”

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“Everything arrives as ordered: Timescale had been given as three weeks for delivery, which was met, but is not the quickest delivery period! Very helpful deliver driver. Very pleased with the product. Well engineered and assembled fairly easily. Graphics in the instructions were OK but could have been even clearer.”

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“Our lean to greenhouse looks great, delivery was on time. The only cause for concern was two of the pieces of shaped glass were the wrong size, these were sent again by courier but unfortunately the new glass would not fit. Again these were sent out again and we had to force these in to the frame. Otherwise I am extremely pleased with my new greenhouse.”

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“The staff at Greenhouse Stores were really friendly and helpful and offered great advice for delivery to Northern Ireland, especially when compared to discussions with the competition.”

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“It was delivered prompt and in good condition very pleased”

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“First order was great came early and all parts were correct and instructions were easy to understand but must be read carefully before you commence assembly. My second order has taken an age and no correspondence from anyone let's hope something happens soon it's been two weeks now”

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“Quality greenhouse, quality service”

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“No glazing clips included in package - so had to go and buy some. Apart from that ok”

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“Greenhouse delivered very quickly with all parts there. Good fit all round, a couple of problems solved with technical support which was very good. Written documentation does leave something to the imagination though!!”

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“Excellent service, good product, reasonably straight-forward instruction booklet.”

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“Very pleased with the help and advice we received when we ordered our greenhouse. Everything went as they said, the delivery people rang in good time to let us know date of delivery. Delivery man was very helpful too and we are more than pleased with the quality of the greenhouse which is now up and running!”

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“Clearer explanation about the base would be helpful.”

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“good sevice”

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“Quality of my shed is really good for the price. Had been looking for two weeks for the same size. Discount flooring was the most reasonable. Delivery was faster than most as well. Some were saying two weeks wait. The company liaised with me regarding the delivery so I was able to choose a convenient day. In all this was a positive experience”

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“Very pleased with my greenhouse, my husband and i built it. We did have a bit confusion wubderstanding the window but eventually worked it out. a little difficult to follow the diagrames at times . This is a 70th birthday present for me so will have a lot of pleasure using it.”

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“Thank you very much for your very prompt service . Very pleased with the product and quick delivery of my item also the price. . Neal”

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“Good and friendly service. Prompt useful answers to any questions. Ordering and delivery went very smoothly and the special offer I chose was very good value for money. Very good website for information and navigation. Part of the deal I ordered was let down by a Halls supplier but they were able to replace this with an alternative product with which I am very happy. I think Halls need a complete review on the construction and production of their instruction manuals and I am giving them detailed feedback on this. A big letdown on a great product.”

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“Brilliant service, even when parts were missing .”

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Greenhouse Stores is rated 4.6 based on 3,616 reviews