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Greenhouse Stores Reviews

4.6 Rating 4,065 Reviews
95 %
of reviewers recommend Greenhouse Stores
4.6
Based on 4,065 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Greenhouse Stores Reviews

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Anonymous
Anonymous  // 01/01/2019
“Ordered greenhouse and advised about delivery. Very punctual and extremely helpful delivery driver. Broken pane of glass whilst erecting was replaced promptly and free.”
Helpful Report
“Your delivery was on time and the delivery driver was so nice and helpful, he took it into my garage instead of leaving it on the pavement as was stated, but cannot really go any further just now, as I am waiting until Springtime before erecting the greenhouse as felt it was not the right time to do this at the moment, so hoping it is all there, I'm hoping if there is anything missing, then you will not penalise me for lateness of asking, but on reading all the good reviews of your customer service, I'm sure you will understand.”
Helpful Report
“It took as bit longer for delivery and installation than I expected, but all done well except it is not quite level so the rain water does not run straight into the downpipe and then to the butt, it collects in the gutter and overflows at the front rather than all running to the back.”
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“Such a wide choice that I found exactly what I wanted. Communication with the team was brilliant and the guys who came to install it were superb. Highly recommended, can't wait to start planting.”
Greenhouse Stores 5 star review on 15th December 2018
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“The greenhouse when assembled was very good in quality and appearance but the diagram for assembling left a lot to be desired.”
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“Happy with the delivery speed, packing, etc. The Vitavia 'Ida' greenhouse was just what we wanted and would have been easy to set up if the instructions had been set out clearly - I don't think I've ever seen poorer! Experience, common sense and the generally helpful videos triumphed in the end!”
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“I couldn't be more delighted with my Swallow greenhouse or the service i received.”
Greenhouse Stores 5 star review on 12th December 2018
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“Love my new greenhouse Just need to kit it out”
Greenhouse Stores 5 star review on 12th December 2018
Helpful Report
“Apart from the delivery of the wrong glass, causing a week delay in the installation, I am very satisified with the greenhouse, the finish and quality is excellent. In particular i would like to thank the fitter (Daniel Sheerin) who was excellent and even followed us with an email with an idea to help solve a tricky drainpipe issue afterwards.”
Helpful Report
“Great prices. Excellent service. A pane of reinforced glass became snagged on the cardboard packaging and broke (into 1000s of fragments!). Greenhouse stores replaced it in days. Putting the greenhouse together was a challenge, but one I enjoyed. I suggest laying prices out before fastening them and testing the opening window frame before putting the glass in. I’m extremely pleased with the finished product and would highly recommend Greenhouse Stores.”
Helpful Report
“Arrived at the stated date/time. Well packed, all parts correct, clear instructions, assembled into sturdy structure with smooth operation of door and window. Very pleased with purchase.”
Helpful Report
“We bought the popular 8 by 6 greenhouse with toughened glass and base, it’s a really quality item and very sturdy when erected. Plenty of videos online to show you how to put the greenhouse up which compliment the instructions (instructions could perhaps do to be better but they suffice). My wife is well pleased with it and the delivery and service couldn’t be faulted. Probably the best value for a quality greenhouse out there. 9”
Greenhouse Stores 5 star review on 10th December 2018
Helpful Report
“Brilliant product fantastic and customer services team are excellent would recommend them The only thing I found poor was the instruction book for assembly thanks again to the customer service team.”
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“I was very happy with with my purchase delivery driver very helpfull.”
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“I was a little confused with the instructions to start with but managed to erect my glass house eventually without them, when I made my mistake i email you and you helped as quickly as possible which was within the hour and most appreciated thank you. Am very happy with your product”
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“Great product easy to erect good price.”
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“My greenhouse arrived quite quickly after I placed my order. We started putting the component parts together a couple of days later, the diagram instructions were quite difficult to follow and we had part of the tempered glass broken on delivery which was quickly replaced and installed. Overall a good product, now looking to use this coming year.”
Helpful Report
“I bought the Halls Greenhouse 86. Although I've only had it erected for month it looks to be sturdy and very well designed. My only gripe would be with the instructions, some of the pictures are not clear and led to some head scratching before we finally worked out how something went together. Indeed I had to phone Greenhouse stores three time during the build to confirm how it worked - they were helpful each time. I would recommend looking on the Internet for helpful videos on how to build the green house, and encourage the company to put further videos of each stage on its website.”
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“Product is fantastic but build instructions could have been clearer. Some written instructions to go along with diagrams would have been helpful.”
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“Delivery was within timescales and acceptable. Greenhouse ordered was cheap and functional. Took a weekend for one person to put up.”
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Greenhouse Stores is rated 4.6 based on 4,065 reviews