Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.62

4.6 Rating 4,051 Reviews

95 %

of reviewers recommend Greenhouse Stores

4.6

Based on 4,051 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 27th October 2026

344

Anonymous

Anonymous // 01/01/2019

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“Easy to order with product arriving in good time”

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“Wide range of possibilities and excellent service.”

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“The greenhouse is brilliant. Unfortunately the wait to get the greenhouse was ridiculously long - I really had my doubts that it would ever materialise. We had no updates about our greenhouse, being left completely in the dark. If I was buying again I would buy from a local firm so I could follow up easily.”

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“Brilliant greenhouse. Got it put up with extra fees. Very happy with it.”

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“I bought a greenhouse from this company. I opted to have toughened glass - a good choice up here in Scotland with the winter storms. It took me two days to erect - the instructions were straightforward.”

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“It's the best thing we did”

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“I bought a greenhouse from Greenhouse Stores which was delivered in a timely manner and with good communications. The greenhouse was a two man job to construct and it took a little longer than I anticipated to build as the instructions weren’t the clearest but that’s the manufacturer and not the retailers fault”

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“I'm pleased with my purchase. Good delivery, good instructions. Seems to be holding up well.”

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“Love my greenhouse! The door is a little sticky. Not sure what I could do with that but other than this, it’s great value for money.”

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“Delivered on time, a bit of a jigsaw puzzle but we are very impressed with the quality and strength. We needed some advice after for a particular thing and they got back in touch and were very helpful..”

Greenhouse Stores 5 star review on 23rd March 2025

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“Arrive on time”

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“Well, I can only comment on one aspect of this and that is the installation service from Vitavia. Greenhouse ordered in October with a lead time of 8-10 weeks, it’s heading towards latter March and still not finished. Installation team found one key part missing so am waiting on completion sometime by somebody. Disaster .”

Helpful Report

Hi Keith, Can you drop us an email to support@greenhousestores.co.uk so we can find out what is happening and get this sorted out for you. Sorry for the delay

“Highly recommended: from arrival to departure, the two guys had the greenhouse up in two hours !!… good service and a very good quality product”

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“Hi I am very pleased with mine, was impressed by the long toughened glass windows - seems smarter than the small glass panes. My greenhouse is now nice and fulll & hopefully I shall get a good harvest of all my seedlings - but of course that part is very much in my hands. Sorry I dont do photographs on my phone”

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“Great service and delivery time.”

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“Very good delivery man. Very helpful. Absolutely delighted with greenhouse. If any complaint it would be the instruction weren't very good.”

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Hi Gail, Thank you for your wonderful review! We're thrilled to hear you're absolutely delighted with your greenhouse and that our delivery team was helpful. We appreciate your feedback regarding the instructions, and we’ll make sure to take that into account for future improvements. If you need any further assistance, don't hesitate to reach out! Best regards, The Greenhouse Stores Team

“Unfortunately the glass keeps shattering and I don’t know what to do”

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Hi Lisa, Drop us an email to support@greenhousestores.co.uk and we will be able to give you some help with that. Chris

“Ordered a shed with ease, staff very helpful, website brilliant, delivery on time. Now looking forward to the shed warming party!!!!”