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Greenhouse Stores Reviews

4.7 Rating 3,530 Reviews
96 %
of reviewers recommend Greenhouse Stores
4.7
Based on 3,530 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Greenhouse Stores Reviews

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

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Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Its only just been put up, so not sure what it will be like in the long term. Initial thoughts - it looks nice. But one piece of toughened glass disintegrated just by picking it up. So that will be an additional cost. We have a concrete base but the instructions said to build the greenhouse frame on wood (an additional cost) - and that seems weird because wood rots and the aluminium should last for years. So not too happy about that. But we did follow the instructions word for word and so its on concrete with wood around the base. We will have to Cuprinol the treated wood in green now to match the greenhouse, so that's another additional cost. Don't really like having to step over into the greenhouse rather than having it flush to the ground but we did know that was an issue before, however it was the only 12x6 greenhouse in our price range.
Helpful Report
Very good greenhouse, although we had to call twice to chase up the order as they had no record of the initial order. But a few months on and The greenhouse is doing very well and we are pleased with it. I would say the instructions could do with being a lot clearer, lots of gaps and very vague, especially on the stage of inserting the glazing.
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Delivery was excellent as was product quality. I asked for a spare part as one broke on assembly ( probably my fault) and one was delivered the same week. My only issue as other have mentioned is the quality of the instructions. They need very careful reading and some interpretation.
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I am very happy with the service and delivery and the quality of my greenhouse and the louvred vent that I ordered a few weeks later A good company to deal with they do what they say
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Excellent product, looks good and instructions are very clear. Not all parts were delivered, however a telephone call assured us that the missing items would be sent within the week. One week later, another phone call with lots of apologies we did eventually get the missing parts.
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The greenhouse was delivered as specified by a very helpful driver.The quality is great.Really pleased with it
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The instructions to construct the greenhouse were poor.
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Ordering was easy staff pleasant & friendly, delivery was as stated although 1 glass was broken when the installer was putting it up , however I contacted the company & a replacement was sent the following day
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Excellent service. Order was prepared earlier than expected, said 3 weeks and ready in 2. Arrived on date agreed. All parts of the greenhouse included (plus some spares too) and no issues whatsoever.
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Study the instructions very carefully and you will have no problems.Allow plenty of time to assemble.I had no problems from ordering to assembling but i did need a hand getting started with the first piece of toughened glass.Very happy with my new greenhouse.
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Very pleased with delivery of greenhouse. Not sure if instructions to erect it are down to you but they weren't much help!
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Delivery on time. Greenhouse good quality and easy to put together. Very happy
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Brilliant . . Dreams do come true !! Except ITS NOT THE SIzE YOU THINK IT IS !!! 6x 4 is not 6x4 Make sure you double check the Actual size . . It’s bigger !
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The greenhouse is excellent. Really good quality and the instructions on how to erect it were very clear. It looks brilliant in my garden. Can't wait to fill it! I have already recommended it and my friend has bought one
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Very difficult to understand instructions as pictures are in black therefore hart..to see...top window holes are not in line with the Window catch so leakage around the window. We still have to remove door as cannot get the glass in.
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Purchased an additional table for my greenhouse unfortunately the incorrect model was sent . Green house stores rectified the mistake and replaced the item within 24 hrs
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Delivered on time and really good service at a competitive price.
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Superb service, very helpful, prompt replacement of goods damaged in transit.
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Bit fiddly to assemble but very sturdy when up
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The finished greenhouse looks good and is mostly well made. There was a problem however with fitting the glass below the opening roof windows. If everything is aligned just right (roof square - not even a little bit "parallelogramed") then it is possible to just squeeze these pieces of glass in but they have little/no clearance or room to expand in hot weather. All the other glass has some clearance and room to move a little. I was not happy with this, so bought two new pieces of glass from a local supplier. Perhaps I didn't have to but for what it cost, I was more comfortable doing it this way. Apart from this, everything was OK.
Helpful Report
Greenhouse Stores is rated 4.7 based on 3,530 reviews