Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,527 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,527 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

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“Great service - delivered on time and just as described.”

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“Open roof window and door worst parts to put together. Window rubber insulation doesn't work as ilustrated. Had to cut into four parts in order for frame to fit. Still trying to figure out fitting the automatic window opener. No window hinges a bad omission on design. Door glass about 4m too wide for top two door nut and bolts to fit. Had to convert one hole into a slot in order to bolt the top door cover together after loosening the self tapping screws to fit the glass panes.”

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“Very pleased with greenhouse. Exactly what wanted and matched clear pre sale description.”

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“Extremely good.”

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“Love the greenhouse although I did find the instructions a little difficult to follow”

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“Very well done”

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“Fantastic. Only mind game was the glass clips ⭐️⭐️⭐️⭐️⭐️⭐️”

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“Delighted with the service I got from start to finish. Your Fitters were quick and professional, unpacked and build in approx just over 3hrs. Very Pleased. Will certainly recommend.”

Greenhouse Stores 5 star review on 22nd June 2019

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“Really pleased with greenhouse, reasonable price, had a bit of a wait for fitters but they did a great job.”

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“An inexpensive option for a small garden - instructions aren't particularly clear and 5 panes of glass were broken in transit - but the customer service team were really helpful.”

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“We were exceptionally pleased with our greenhouse, good instructions, packaged very well and would highly recommend this product.”

Greenhouse Stores 5 star review on 21st June 2019

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“Absolutely delighted with the greenhouse, cannot fault it, once it is up it is worth every penny.”

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“Extremely poor instruction manual on how to construct greenhouse. It leaks and cannot see how. Very disappointed”

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“Delivered on time. Great guy recommended for installation. Piece of glass missing from the order. Impressed this was mailed to us promptly.”

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“I bought the greenhouse for my husband as an anniversary present & we've been delighted with it. The delivery was earlier than expected & the hauliers were very helpful & carried the pack in for us. We did get younger people to erect it but the instructions were comprehensive. A very good result, thank you.”

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“Good quality greenhouse,very well made and lots of spares but as always with self assembly instructions completely baffling take your time to read and understand before assembly.”

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“Slow to deliver a full service, inter department/company communication needs a radical, if not urgent overhaul. Still waiting for greenhouse to be erected, NOT a company to be recommended.”

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Hi, If you recall, you had ordered the incorrect glass in your original online order. If you had called us for advice, we would have recommended Toughened glass for the site you were putting the greenhouse. As it was, the fitter arrived in good time but had a wasted day due to the glass not being safe for your situation which he advised you on. The glass has to go back onto a routed delivery run as with your original greenhouse delivery as the glass cannot be sent via courier. Halls only have a finite number of installers and at this time of year and they try to get to you as soon as they can. As this is his second visit to you, he would have to reschedule some of the other installations he has in front of him. Hopefully, this has clarified the actual situation a bit more.

“Its only just been put up, so not sure what it will be like in the long term. Initial thoughts - it looks nice. But one piece of toughened glass disintegrated just by picking it up. So that will be an additional cost. We have a concrete base but the instructions said to build the greenhouse frame on wood (an additional cost) - and that seems weird because wood rots and the aluminium should last for years. So not too happy about that. But we did follow the instructions word for word and so its on concrete with wood around the base. We will have to Cuprinol the treated wood in green now to match the greenhouse, so that's another additional cost. Don't really like having to step over into the greenhouse rather than having it flush to the ground but we did know that was an issue before, however it was the only 12x6 greenhouse in our price range.”

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“Very good greenhouse, although we had to call twice to chase up the order as they had no record of the initial order. But a few months on and The greenhouse is doing very well and we are pleased with it. I would say the instructions could do with being a lot clearer, lots of gaps and very vague, especially on the stage of inserting the glazing.”

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“Delivery was excellent as was product quality. I asked for a spare part as one broke on assembly ( probably my fault) and one was delivered the same week. My only issue as other have mentioned is the quality of the instructions. They need very careful reading and some interpretation.”

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Greenhouse Stores is rated 4.7 based on 3,527 reviews