Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,526 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,526 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“May I suggest more in depth videos on constructing, other than that I'm very pleased.”

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“Some difficulty with the base measurements even though I checked carefully which led to some problems upon fitting but these were overcome on the day. Good quality product which looks nice in our garden. Slight door mis-alignment but nothing significant.”

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“A Well made clever construction. Could have done with more detailed verbal instructions to install it.”

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“When the greenhouse arrived the only problem i had was to understand the manual because it did not have the 4x4 greenhouse on the book. When I phoned up they told me that the6x4 was the most common one sold so the manual was all about that one. Now that it's finished it's brilliant but I do believe I've got a few more grey hairs.”

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“nothing to add; service was satisfactory”

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“Pleasant and excellent service lovely greenhouse only thing I think the the instructions could have been clearer”

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“The greenhouse is well designed and strong. We are pleased we chose the green coloured option as it looks so good. The instructions used a lot of terminology that was difficult to work out. They could do with a plain English re-write, but we managed.”

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“Very good delivery, even though I live in an area that’s not easy to reach. The greenhouse put together pretty well, but the instructions for putting the door together were a bit hit and miss. We managed after disregarding the instructions. A very good greenhouse for the price.”

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“We ordered a 6x10 Burford greenhouse. Service was very good although we had to wait a couple of weeks longer than expected for delivery. Once delivered the erection by a fitter was excellent and completed in a day. Our only complaint was the blinds which we ordered - no proper instructions on how to fit - even the fitter could not work it out!”

Greenhouse Stores 4 star review on 1st October 2018

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“The lean-to greenhouse is fantastic, I'm using it more as a sun room than a greenhouse. I would have given 5 stars however the instructions leaves much to be desired. Actual photos would have made the construction far easier as some of the drawings were not clear and I did not know which way round some items went.”

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“4'x6' Birdlip Greenhouse kit very well packed. Parts mostly numbered but some not idenfied at all. making assembly more complicated. Handbook is reasonably easy to follow but too complicated in parts. There are some mistakes which which have to be removed in a new edition. I shall need some extra items to complete the project which I have to order. and hope that the online catalogue makes the use simple!”

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“The Greenhouse once build meet all the specifications. The one area that needs more explaining is the building and glass options. The building of the greenhouse is very complex and needs a lot of patience and time. Not sure if the general public have the skill to do this. Secondly more info on the glass I took standard glass which was fragile and dangerous edges very sharp and would have gone for shatterproof glass if this was highlighted.”

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“Erected myself on a calm day. V. Good instructions. Feel and looks solid but yet to stand the test of time. Delivery was a little long wait and don’t understand why.”

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“Prompt and efficient delivery. Nothing broken or missing, easy to put together.”

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“I am pleased with the purchase put up on my own a bit of a struggle but ok”

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“The screw hooks were very good but the lining clips were disappointing as they did not fit the greenhouse. Delivery was excellent = came much quicker than I thought they would. Thank you.”

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“Very speedy delivery and it was delivered when they said it would be. The delivery driver was excellent.”

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“I had some problems with the product, such as on piece of glass broken and pieces of frame firmly stuck together with paint, but these were sorted out effectively. There are some small parts that I couldn't work out where they go, but doesn't seem a big deal. I did want to switch the door from a standard slide to the left to a slide to the right to open, and this required a number of additional holes to be drilled. Would have been good to have this as an option. Otherwise I am happy with the greenhouse and am looking forward to using it. When I ordered the delivery was 14 days, and then I received emails saying 21 days. The latter was achieved, but my expectation at time of purchase was that this would be a 14 day delivery, so I have flagged it as late.”

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“Delivered on time and in tact”

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“I was impressed with the customer service from Greenhouse stores. I required a small replacement component for my opening vent on the greenhouse roof. Greenhouse stores were able to supply this part at a very reasonable price and the delivery was very prompt. I would definitely order parts for my greenhouse from Greenhouse stores in the future.”

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Greenhouse Stores is rated 4.7 based on 3,526 reviews