Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.62

4.6 Rating 4,050 Reviews

95 %

of reviewers recommend Greenhouse Stores

4.6

Based on 4,050 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 27th October 2026

344

Anonymous

Anonymous // 01/01/2019

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“Weve had the greenhouse about 6 months now. Very pleased with it. It wasnt particularly easy to construct, but two people did it in less than a day. Some of the descriptions are not that easy to interpret so we had a few times where we had to go back and undo something we had done wrong. Once built seems reasonably solid and has withstood a couple of storms. Very pleased overall. We dealt with greenhouse stores staff over delivery and they were very helpful and responsive. Would recommend them as a company”

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“Delivered early and the set up for installation was very good, put together exceptionally well. Very pleased”

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“Had a very strange interaction with who ever was on chat at the time”

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“The greenhouse was delivered promptly but unfortunately some panes were broken l contacted the company and they advised me to get the panes replaced and sending them the invoice payment was made immediately. Very pleased with construction and company response.”

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“Cheap nasty Chinese built . The people who erect these greenhouses look for any reason why they can't do it,and openly brag about jobs the have refused to do ,then they charge you £180. Customer service is poor . AVOID AT ALL COSTS”

Helpful Report

Hi Alan, Thank you for taking the time to leave a review. After reviewing the notes on your order, our installers reported that the base was not sufficiently level for the greenhouse to be fitted. We do make this requirement clear both on our website and in the confirmation email sent to all customers, as a level base is essential for a safe and long-lasting installation. We also advise that a charge may be applied in the event of a failed installation for this reason. If you have any questions or would like guidance on preparing the base, we’re always happy to help. Kind regards, The Greenhouse Stores Team

“Unbelievable value for the quality, I didn't think I would get glass at this price point. I managed to buy this, make my own shelving and planters, install a waterbutt and all the sleepers for around my original budget for just the greenhouse. Arrived when they advised and the driver was really helpful.”

Greenhouse Stores 5 star review on 19th November 2025

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“easy to deal with and had just what I wanted which was delivered quickly and easy to build once it arrived”

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“Great greenhouse at a good price. Delivered when expected in perfect condition”

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“Very east to order with good delivery, great instructions to follow and a good priced to.”

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“Everything is perfect”

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“The Greenhouse is very good. The main problem is that is that building it can be difficult in parts.”

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“Great quality greenhouse with easy to follow build instructions”

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“The greenhouse is great. However, the assembly instructions were scant. We still haven't fathomed out the door stop. I did search out videos online but they did not help either. The product was packaged really well and delivery was very quick. Overall really nice product.”

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“I LOVE my Swallow Greenhouse. I grew tomatoes in spite of the cold wet weather and the self opening/closing windows have intrigued/been admired by friends and neighbours. One neighbour has bought/is buyng his on my recommendation! Right now it's full of geraniums in full flower which delights me from my window.”

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“Opener was well priced and comes with good guarantee. Fitted easily and has worked very well during summer months as described, had tried a cheaper one off Amazon which didn't fit the opening light, although this was a bit more expensive, well worth the extra cost, much better unit.”

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“Delivered when you said it would be, helpful driver 👍 Well made greenhouse”

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“Service was good, communication was good and the knowledge and helpfulness of the delivery driver was very good.”

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“Excellent service from start to finish. Ordering was simple and smooth. Installation was very professional. Couldn't recommend this company enough”

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“Excellent service, amazing product and a life time of memories to be made in my wonderful greenhouse.”

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“Very pleased with our greenhouse from greenhouse stores. Black was the right colour choice for us and worth the extra cost. Assembly instructions are poor and the videos that are meant to help don’t show enough detail. You put one section together to find you have to loosen or undo it to fit a different section in. That said, my husband and I managed through trial and error, patience and telephone support, eventually finding a solution for the roof lights which stopped the glass from sliding out of fixing that were very tricky to tighten. I used a flat head screw driver slid under the glass and jammed into the corner to stop the washer from spinning whilst my husband tightened the screw) A self tapping washer would easily solve this issue.”

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Greenhouse Stores is rated 4.6 based on 4,050 reviews