Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,434 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,434 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 4 star review on 27th March 2025

248

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased the small greenhouse which was lovely quality. The only downside was the instructions were very unclear and it took husband 2 days to put together. One of the castors also broke before we had even used it. Love the greenhouse; but would never buy again as it should not be this difficult for assembly instructions. Husband nearly put the lot in the bin but persevered. The small pieces were not packed together so it took ages to count components and some of the larger components the sticky info labels had come off so we had to guess which part was which. Krypton Factor came to mind re; assembly. Shame as I was going to order the potting unit; but it is a definite no from husband. Please put instructions in writing as well as diagrams; especially when dealing with glass. There are pages of instructions and some instructions could be interpreted in a couple of ways, hence we had to dismantle some bits. The glass panel holes for opening and closing the doors, could do with rubber or something as you could easily cut your fingers, just needs a finishing touch. Despite the negative comment; we still love the unit and it’s an ideal size.”

Helpful Report

“I am very pleased with the greenhouse I purchased, it is excellent quality and I would totally reccomend”

Helpful Report

“Exactly as advertised, the greenhouse was well made, everything fitted as it should although diagrams relating to the door side could do with a little clarification. Assembly took a full day (single handed and without rushing at it). Delivery time was exactly as predicted. Well done team”

Helpful Report

“Very good service. Thank you very much. Will buy more parts in the future”

Helpful Report

“Great price great product”

Helpful Report

“Perfectionist”

Helpful Report

“Delivery on time ... well packaged. Excellent customer service .. no quibble in sending out a few extra spring clips etc foc using next day delivery .. many thanks! Assembled on my own over the course of a week, 'popular model' ... a challenge but not in any hurry. Excellent product, very smart in green colour and quite robust when assembled! Only negative .. would have been helpful to have had a larger, more detailed fullsize, picture of fully assembled green house .. the photocopy provided too blurred.”

Helpful Report

“Very flimsy and took a long time to erect. Glass blew out of door after 2 days and smashed (toughened glass) I rang to enquire about someone coming to inspect greenhouse to see if fitted correctly but not something they were prepared to do as they didn’t fit it and wouldn’t send me replacement glass which I obviously would pay for but just told me to look up a local glass dealer as they would charge me 5 times the amount !”

Helpful Report

“Greenhouse stores supplied and delivered very efficiently. Their advice was also useful in deciding which model to purchase. The greenhouse itself is good value for money and the manufacturer was helpful when putting the greenhouse together. The instruction booklet however could be significantly better and the supply of several pieces which were surplus was very confusing.”

Helpful Report

“A very good service, friendly staff. It would have been more advantageous to me if a delivery could have been made on a particular day, but the explanation was made in a clear and friendly way. Would certainly recommend.”

Helpful Report

“I bought a 20' x 6' lean-to greenhouse - it arrived on the date and time agreed. There were a couple of items missing - and these were posted to me very quickly. Construction was a little complicated but with the on-line videos and a couple of phonecalls to technical support, I completed the greenhouse and I'm very pleased.”

Helpful Report

“Excellent service. Delivered quicker than I expected. Greenhouse is even better than I thought. Lots of height. Just wish I had spent a bit more and got it erected by experienced people. But my daughter and I eventually got it sorted?”

Greenhouse Stores 5 star review on 27th August 2019

Helpful Report

“It a very nice thing”

Helpful Report

“Very happy with greenhouse easy to follow instructions finished product looks good and happy with price”

Helpful Report

“Greenhouses delivered when said, Great quality, if you have basic knowledge of plans quite simple to erect but requires 2 persons”

Greenhouse Stores 5 star review on 21st August 2019

Helpful Report

“Delivery driver friendly and helpful. Greenhouse easy to erect (although I borrowed a tall person to help with the high bits). Looks good.”

Helpful Report

“Delivery very well organised and lovely chap. We had a 6 ft 6 inch square one which came in remarkably compact packaging. The instructions were remarkably thorough, and if followed carefully made installation very straightforward. The sliding door mechanism is a little flimsy so my husband modified and strengthened it as we have a lot of high winds. We are very pleased with our greenhouse.”

Helpful Report

“delivered exactly as promised. prepared and installed by myself. would recommend reading instructions two or three times. thoroughly pleased with quality of finished greenhouse. all sizes and mesurements exact. I am very pleased with greenhouse and sales service.”

Helpful Report

“very pleased with greenhouse stores, the website is easy to use with plenty of information and extras for your greenhouse if needed. no problem with delivery, arrived on day and time as arranged, the delivery man was very friendly and helpful, i am also vey happy with the price and quality of my greenhouse.”

Helpful Report

“Excellent service, thank you”

Helpful Report

Greenhouse Stores is rated 4.7 based on 3,434 reviews