Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,162 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and earrings arrived in a lovely box with a lovely gift bag too. Will definitely order again xx”

Helpful Report

Posted 5 years ago

Hi Sarah, Thank you for your kind review. We're really happy to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Very pleased with bottle”

Helpful Report

Posted 5 years ago

Hi Penny, Thank you for your review. We're really pleased to hear you're happy with your purchase and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Lovely product excellent service …lovely personalised ‘stay safe’ message on delivery note ….very kind”

Helpful Report

Posted 5 years ago

Hi Sarah, Thank you so much for your kind review. We're really happy to hear you're pleased with both your purchase and our service, we hope to see you again soon :) x

Posted 5 years ago

“Excellent service quick delivery and nicely packaged Will use again”

Helpful Report

Posted 5 years ago

Hi Kerry, Thank you for your review. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“My order arrived super quick and was well packaged. In a cute box as well. The jewelry lookd really good too.”

Helpful Report

Posted 5 years ago

Hi Linnea, Thank you for your review. We're so glad to hear you're happy with your purchase and our service. We hope to see you again soon :) x

Posted 5 years ago

“Brilliant 🤩”

Helpful Report

Posted 5 years ago

Hi Beverley, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 5 years ago

“Great, prompt service and communication throughout. Charms arrived a few days earlier than expected. Choice and availability was good.”

Helpful Report

Posted 5 years ago

Hi Pam, Thank you for your kind review. We're really pleased you're happy with our service and hope to see you again soon :) x

Posted 5 years ago

“Fantastic service”

Helpful Report

Posted 5 years ago

Hi Lisa, Thank you for your review. We're so glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Yes easy to order lovely goods and arrived very quickly with free postage”

Helpful Report

Posted 5 years ago

Hi Julie, Thank you for finding us. We're really pleased to hear you're happy with our products and service. We hope to see you again soon :) x

Posted 5 years ago

“I'm not very tech savvy and needed some help getting my Nomination charm so I rang up and Grace & Co and they were more than happy to help me. Thank you. Wonderful customer service which you don't seem to get online nowadays.”

Helpful Report

Posted 5 years ago

Hi Judy, Thank you for your kind review. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Excellent customer service, super fast delivery”

Helpful Report

Posted 5 years ago

Hi there, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 5 years ago

“Package arrived early and intact. Very please. My neice loved it.”

Helpful Report

Posted 5 years ago

Hi Leanne, Thank you for your review. We're so pleased to hear that your niece loved her present and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Joseph McLean was very helpful over the telephone when my discount code wouldn't work.”

Helpful Report

Posted 5 years ago

Hi Amanda, Thank you for your review. We're really pleased you're happy with the service received and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Excellent customer service, my items were well package,delivery was faultless and very happy with item quality.”

Helpful Report

Posted 5 years ago

Hi Elisha, Thank you for your kind review. We're so pleased to hear you're happy with our service and your purchase. We hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Always excellent service instore and home delivery. Quick delivery too. Thank you”

Helpful Report

Posted 5 years ago

Hi Michele, Thank you for finding us. We're so glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Ordered refills my Swarovski Pen and they did not arrive Poor Service”

Helpful Report

Posted 5 years ago

Hi Louise, We're so sorry to hear that your items did not arrive. If you could please email us at hello@graceandcojewellery.co.uk with your order reference we can investigate this for you and arrange for replacement items to be sent to you. Stay safe. x

Posted 5 years ago

“Grace & CO were very efficient with the information provided. The jewellery arrived very quickly. I have ordered from them four times and very pleased with the items.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your kind review. We're really pleased to hear you're happy with our service and your purchase. We hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Great service and fast delivery as always :)”

Helpful Report

Posted 5 years ago

Hi Naomi, Thank you for your review. We're really glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Beautiful and delicate I love my pieces.”

Helpful Report

Posted 5 years ago

Hi Sarah, Thank you for your review. We're really happy to hear you're pleased with your purchase and hope to see you again soon :) x

Posted 5 years ago

“Was very happy with the product”

Helpful Report

Posted 5 years ago

Hi Tina, Thank you for finding us. We're so pleased to hear you're happy with your purchase and hope to see you again soon :) Stay safe. x

Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 7,162 reviews