Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,105 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,105 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

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“Everything was lovely thank you. Can I have them fitted when your Corby shop opens please? Is it free fitting ? Do you have a date for the Corby shop to be opening? thank you”

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Posted 6 years ago

Hi Donna. And again, thank you for finding us. We're planning on opening our Corby store up on June 15th (all being well). We're unsure how you mean for these Necklace Pendant Charms to be fitted, if we are honest but should you have any queries then by all means, nip in and we'll see how we can help.

Posted 6 years ago

“Really easy to use website and online gift vouchers.”

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Posted 6 years ago

“very efficient. Especially in todays climate.”

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Posted 6 years ago

“i was super skeptical ngll.. because of the Rona, but the package came the veryyy next day!!!!”

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Posted 6 years ago

“Quick delivery at this difficult time. I will definitely buy from here again.”

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Posted 6 years ago

“Lovely product which arrived on time. Very pleased.”

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Posted 6 years ago

“Excellent service. Easy to order and prompt despatch and delivery with hand written 'be safe' note on invoice. Will use again!”

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Posted 6 years ago

“Speedy service and a good website. The only thing that would have been a nice extra would be a little tissue paper to wrap.”

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Posted 6 years ago

“Delighted with the nomination watch bought it for my daughter’s 18th an she loves it x”

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Posted 6 years ago

“Although my item was a little late arriving due to postal issues with COVID-19 (not sellers fault) I’m very pleased with it.”

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Posted 6 years ago

“Great company”

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Posted 6 years ago

“I didn’t receive my order 😡😡😡 !!!”

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Posted 6 years ago

Hello, Jerzy. We're so sorry about the wait which you've had with your order getting to you. It seems that our fantastic postal service, which is already under strain in these weird times, became further under pressure after the bank holiday weekend when your order was placed, so it's caused a bit of delay. We're ever so sorry. We are pleased to see that your order has arrived, and we did manage to process this quite quickly for you but getting it from A to B hasn't been as efficient as we'd have hoped, and for that, we apologise. We hope that the item, nevertheless, has been well-received, and we still thank you for finding us.

Posted 6 years ago

“Fast, from order to delivery. Good communication at each stage. Also, i loved the fact that the gift bag and ribbon were included in package, it felt like i'd been out shopping and treated myself without leaving the house! Would definately use Grace & Co again. Thankyou 😊”

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Posted 6 years ago

“The Swarovski bracelet was just what my wife wanted for her birthday and arrived in good time even during this pandemic .”

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Posted 6 years ago

“The bracelet I ordered has not arrived yet. I appreciate with covid there may have been a delay, but I received an email asking if I was happy with the product. I replied explaining I hadn’t received it a few days ago and still not had an email response. This concerns me and I’m unhappy with the service as I would have expected an acknowledgement message by now.”

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Posted 6 years ago

Hello, Claire. And as we like to say, thank you for finding us. Please know that we're not being ignorant. We've had a look on our Contact Form system and we can't find any emails from you in relation to your order, we're ever so sorry. We've had a check to make sure that your order has indeed arrived, and we glad to know that it has, been again, we have to apologise for the delay with regards to this as it's not our usually level of efficiency in normal times. We do hope though that you love the Rainbow Bangle you have ordered as much as we do. Stay safe, x.

Posted 6 years ago

“Quick delivery and perfect quality”

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Posted 6 years ago

“I recently placed an order whilst in lockdown for a friends birthday. The service I received as always from Grace & Co was excellent, my concern was ordering online my gifts would not arrive in time. I received a message saying not to worry we will happily hand deliver to your home, as local. I received my package within a day of ordering, very happy and my friend loved her gift. Thank you, I look forward to popping in the shop as soon as we can. Many thanks Kellie”

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Posted 6 years ago

“Quick delivery time, great prices.”

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Posted 6 years ago

“Brilliant service and lovely choice available on website. My order was received quickly.”

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Posted 6 years ago

“Excellent service and quality”

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Posted 6 years ago

Grace & Co Jewellery is rated 4.8 based on 7,105 reviews