Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,263 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and quick delivery. Items exactly as shown. Would recommend to everyone and will be using them again soon”

Helpful Report

Posted 4 years ago

Hi Barbara, Thank you for your kind review and recommendation. We're so pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 4 years ago

“My order arrived faster than advised which was excellent and was wrapped with care. Fantastic service and will definitely use Grace & Co again. I highly recommend them.”

Helpful Report

Posted 4 years ago

Hi Nicola, Thank you for your lovely review and recommendation. We're so pleased to hear how happy you are with our service and hope you love your new Nomination charms. We hope to see you again soon :) x

Posted 4 years ago

“I have placed quite a few orders with grace and co over the last few years and they have never let me down I even got a phone call to check an order as I had ordered something that didn't match the rest of the order my mistake”

Helpful Report

Posted 4 years ago

Hi Steven, Thank you for your kind review. We're so pleased to hear you continue to be happy with our service and hope your Nomination charms were well received. We hope to see you again soon :) x

Posted 4 years ago

“Beautiful jewellery packaged with love and care. The customer service I received was beyond my expectation and I really appreciate all the time you took to reply to my messages. Thank you for the Beautiful items which were bought as special gifts to my family.”

Helpful Report

Posted 4 years ago

Hi Jenny, Thank you so much for your lovely review. We're thrilled to hear how happy you are with our service and will pass your kind comments on to our web team. We're so pleased to hear the Nomination bracelets and charms were received well too and hope your family loved their presents! We hope to see you again soon :) x

Posted 4 years ago

“Thankyou for delivering my nomination charm it was for my granddaughters birthday on time , it is lovely will be ordering from you again”

Helpful Report

Posted 4 years ago

Hi Jackie, Thank you for your kind review. We're so pleased to hear how happy you are with the Silver Nomination Charm and hope your granddaughter loved her present! We hope to see you again soon :) x

Posted 4 years ago

“Super fast delivery of goods.”

Helpful Report

Posted 4 years ago

Hi Lesley, Thank you for finding us. We're really pleased to hear how happy you are with our service and hope your new Nomination charms were well received. We hope to see you again soon :) x

Posted 4 years ago

“Item stunning beautiful presentation my daughter will love her nomination bracelet would highly recommend first class service thank you”

Helpful Report

Posted 4 years ago

Hi Danielle, Thank you for your lovely review and recommendation. We're thrilled to hear how happy both you and your daughter are with her Nomination bracelet and engravable charm. We hope to see you again soon :) x

Posted 4 years ago

“Necklace as described. Good price. Quick delivery.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for finding us. We're really pleased to hear you're happy with your purchase as well as our service. We hope to see you again soon :) x

Posted 4 years ago

“I bought the forget me not earrings and necklace as a remembrance of my late husband. It should have been our Ruby wedding this year and I wanted something special. I'm glad I saw your sight and they are beautiful.”

Grace & Co Jewellery 5 star review on 5th July 2022

Helpful Report

Posted 4 years ago

Hi there, Thank you for your kind review. We're so sorry for your loss but delighted to hear you were able to find something special as a remembrance of your late husband. We hope to see you again soon :) x

Posted 4 years ago

“Great range of products and availability of what I was after, which was difficult to find elsewhere. Order was processed quickly and arrived when promised.”

Helpful Report

Posted 4 years ago

Hi Stephen, Thank you for finding us. We're really pleased to hear how happy you are with both our service and range of products. We hope to see you again soon :) x

Posted 4 years ago

“Excellent service as always and delivery very quick. Cannot fault Grace & Co thats why I continue to order from you.”

Helpful Report

Posted 4 years ago

Hi Linda, Thank you for your lovely review. We're so pleased to hear you continue to be happy with our service and hope your Nomination charm was well received. We hope to see you again soon :) x

Posted 4 years ago

“Necklace was perfect for friends birthday present. Came fast and well packaged . Always recommend grace and co .”

Helpful Report

Posted 4 years ago

Hi Ruth, Thank you for your kind review and recommendation. We're delighted to hear you continue to be pleased with our service and hope your friend loved her new Ted Baker necklace. We hope to see you again soon :) x

Posted 4 years ago

“Excellent service, delivery before estimated.”

Helpful Report

Posted 4 years ago

Hi Helen, Thank you for finding us. We're thrilled to hear you're happy with our service and that your Nomination bracelet arrived so quickly. We hope to see you again soon :) x

Posted 4 years ago

“Everything was perfect very good service would highly recommend.”

Helpful Report

Posted 4 years ago

Hi Malcolm, Thank you for your review and recommendation. We're so pleased to hear how happy you are and hope the Pandora charm was well received. We hope to see you again soon :) x

Posted 4 years ago

“Excellent service, fast delivery and great customer services. Thank you.”

Helpful Report

Posted 4 years ago

Hi Linda, Thank you for finding us. We're really pleased to hear how happy you are with our service and hope your Pandora Bracelet was well received. We hope to see you again soon :) x

Posted 4 years ago

“Received goods very quickly. Every easy website to us . Would definitely use again.”

Helpful Report

Posted 4 years ago

Hi Dianne, Thank you for finding us. We're really pleased to hear you're happy with our service and that your order arrived so quickly. We hope to see you again soon :) x

Posted 4 years ago

“Excellent service and very pleased with my purchase”

Grace & Co Jewellery 5 star review on 4th July 2022

Helpful Report

Posted 4 years ago

Hi Julie, Thank you for finding us. We're so pleased to hear how happy you are with your engraved Pandora charm as well as our service. We hope to see you again soon :) x

Posted 4 years ago

“The initial order was dealt with quickly. However, I had to change the item that I purchased on receiving it which was down to me ordering the wrong size. I informed Grace and Co by email of my intention. They replied quickly politely and efficiently outlining what I had to do. I posted the item back for exchange late on a Thursday afternoon and had the correct item back to me by the Saturday. Extremely quick turn around. Brilliant service. Thank you and well done to all concerned.”

Helpful Report

Posted 4 years ago

Hi Ray, Thank you for your kind review. We're thrilled to hear how happy you are with our service and so glad to hear the different size Pandora bracelet was received so quickly. We hope to see you again soon :) x

Posted 4 years ago

“Superb speedy service and communication. Could not be better”

Helpful Report

Posted 4 years ago

Hi Alexandra, Thank you for your review. We're delighted to hear how happy you are with our service and hope to see you again soon :) x

Posted 4 years ago

“Got my star wars charm on time and was ery happy with my purchase”

Helpful Report

Posted 4 years ago

Hi Natalie, Thank you for finding us. We're really pleased to hear how happy you are with your Star Wars Pandora Charm and hope to see you again soon :) x

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 7,263 reviews