Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,120 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process online Very quick delivery”

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Posted 2 years ago

Thank you for your review. Kind Regards x

Posted 2 years ago

“Amazing I love the quality.”

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Posted 2 years ago

Hi Phoebe, Thanks for choosing us to buy your Nomination charm and bracelet. Kind Regards x

Posted 2 years ago

“Always use Grace & Co. Friendly staff in store and also very easy to order from online with prompt delivery.”

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Posted 2 years ago

Thanks Sharon we hope it's not too long before you're back shopping with us again! Kind Regards x

Posted 2 years ago

“Easy to navigate website. Easy to order & fast delivery”

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Posted 2 years ago

Hi Nita, Thank you for taking the time to leave us a review. Kind Regards x

Posted 2 years ago

“everything was lovely!! packaging and the jewellery. will definitely be ordering from here again in future x”

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Posted 2 years ago

Thanks for your lovely review Madeline we hope sto welcome you back soon! Kind Regards x

Posted 2 years ago

“Very quick for delivery and turned up as seen on site would not of asked for anymore and if you have anything to talk about the staff in the Kettering store are very friendly and helpful would use and recommend to a friend in the future”

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Posted 2 years ago

Thank you for such lovely words the girls in our Kettering store will be delighted to hear this. Kind Regards x

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Thanks for choosing to shop with us for your Nomination charm David. Kind Regards x

Posted 2 years ago

“Excellent service so easy to order online quick delivery would highly recommend”

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Posted 2 years ago

Thank you for your review we hope to see you back again soon. Kind Regards x

Posted 2 years ago

“Ordered a Pandora charm for my niece, it was delivered quick and came well packed with a nice bag to give it in. Would definitely recommend and buy again.”

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Posted 2 years ago

Thank you for leaving us a review we hope your niece loves her Pandora charm. Kind Regards x

Posted 2 years ago

“10/10”

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Posted 2 years ago

Thank you for purchasing your Pandora Me charm with us. Kind Regards x

Posted 2 years ago

“Really impressed by both the price and service. Highly recommend Grace & Co”

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Posted 2 years ago

Thanks Warren for such kind words, we hope to have you back soon. Kind Regards x

Posted 2 years ago

“Definitely shop here again”

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Posted 2 years ago

We can't wait to have you back Elaine. Kind Regards x

Posted 2 years ago

“Very pleased with my Swarovski purchase. Great price. The website is very easy to navigate and there's several payment options available. My order arrived way sooner than expected and in pristine condition. Even received a little Swarovski bag, as if were bought in store.”

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Posted 2 years ago

Hi Ana, We are delighted to hear you are happy with your Swaroski Pendant and we always appreciate feedback on our website. Kind Regards x

Posted 2 years ago

“Always buy my nomination charms from Grace & Co. Quick delivery, competitive prices and, up to now, free delivery. Good choice of other jewellery too.”

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Posted 2 years ago

Hi Julie, We love hearing feedback from our customers and hope to welcome you back for many more of your Nomination purchases. Kind Regards x

Posted 2 years ago

“Brought a gift for work colleague and delivery was quicker than expected”

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Posted 2 years ago

Thank you for your review Maggie we hope to welcome you back soon. Kind Regards x

Posted 2 years ago

“The delivery note and my order requested black refills, but I am afraid that you sent me blue ones.”

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Posted 2 years ago

Hi Jocelyn, One of the team has emailed you about this, we hope to resolve this for you. Kind Regards x

Posted 2 years ago

“I ordered in store on July 16th. Still I didn't receive any message or email for collection. I called to the store and asked until then I haven't heard any notification”

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Posted 2 years ago

Hi Shravs, We have had our online team look into this for you and can you placed the order on the 28th of July, our records show that an email was sent to you on the 1st of August to tell you that your order was ready to be collected from your selected store. We are sorry if non of these emails reached you and would advise you to check your SPAM folders in case they ended up in there by accident. Kind Regards x

Posted 2 years ago

“Excellent service, quick delivery and product cheaper than maker’s website. Beautiful bangle.”

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Posted 2 years ago

Hi Sylvie, We are delighted to hear you are happy with your Annie Haak bangle we hope to have you visit our website again soon. Kind Regards x

Posted 2 years ago

“Very happy Cuz Fast delivery ❤️”

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Posted 2 years ago

Thank you for your review Sara. Kind Regards x

Posted 2 years ago

“Brilliant service. My daughter loves her bracelet”

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Posted 2 years ago

We are so pleased your daughter loves her new bracelet. Kind Regards x

Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 7,120 reviews