Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,791 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

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“Grace & Co processed the order I place very fast and communicated throughout the process every movement and shipment which was very good.”

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Posted 4 years ago

Hi Morven, Thank you for your kind review. We're really happy to hear how pleased you are with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Fast delivery goods as described”

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Posted 4 years ago

Hi Julie, Thank you for finding us. We're really glad to hear you're happy with your purchase and our service. We hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Great service once again from Grace & Co.”

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Posted 4 years ago

Hi David, Thank you for your review. We're really happy to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Good all round”

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Posted 4 years ago

Hi there, Thank you for your review. We're really pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 4 years ago

“Great service as usual with very quick delivery.”

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Posted 4 years ago

Hi Anthony, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 4 years ago

“My order was sent promptly and the earrings were just as lovely "in real life" as on the site. The only problem I found was that the size of the earrings was not stated and the birthday recipient likes earrings of a certain size. Luckily they were fine but I did hesitate to purchase because of that lack of information.”

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Posted 4 years ago

Hi Gillian, Thank you so much for your lovely review. We value customer feedback and will take your comments on board. We're so pleased to hear that you and the recipient are happy with the earrings and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Arrived early good quality very pleased thanks you”

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Posted 4 years ago

Hi Sharon, Thank you for your review. We're so glad to hear you're happy with our service and hope to see you again soon :) x

Posted 4 years ago

“Order was received far sooner than expected, given that the postage was free. Everything beautifully packaged. Will definitely be back!”

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Posted 4 years ago

Hi Judith, Thank you for your kind review. We're really pleased to hear you're so happy with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Excellent service and fast delivery .”

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Posted 4 years ago

Hi Janet, Thank you for finding us. We're really glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Excellent service and earrings arrived in a lovely box with a lovely gift bag too. Will definitely order again xx”

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Posted 4 years ago

Hi Sarah, Thank you for your kind review. We're really happy to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Very pleased with bottle”

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Posted 4 years ago

Hi Penny, Thank you for your review. We're really pleased to hear you're happy with your purchase and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Lovely product excellent service …lovely personalised ‘stay safe’ message on delivery note ….very kind”

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Posted 4 years ago

Hi Sarah, Thank you so much for your kind review. We're really happy to hear you're pleased with both your purchase and our service, we hope to see you again soon :) x

Posted 4 years ago

“Excellent service quick delivery and nicely packaged Will use again”

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Posted 4 years ago

Hi Kerry, Thank you for your review. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“My order arrived super quick and was well packaged. In a cute box as well. The jewelry lookd really good too.”

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Posted 4 years ago

Hi Linnea, Thank you for your review. We're so glad to hear you're happy with your purchase and our service. We hope to see you again soon :) x

Posted 4 years ago

“Brilliant 🤩”

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Posted 4 years ago

Hi Beverley, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 4 years ago

“Great, prompt service and communication throughout. Charms arrived a few days earlier than expected. Choice and availability was good.”

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Posted 4 years ago

Hi Pam, Thank you for your kind review. We're really pleased you're happy with our service and hope to see you again soon :) x

Posted 4 years ago

“Fantastic service”

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Posted 4 years ago

Hi Lisa, Thank you for your review. We're so glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Yes easy to order lovely goods and arrived very quickly with free postage”

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Posted 4 years ago

Hi Julie, Thank you for finding us. We're really pleased to hear you're happy with our products and service. We hope to see you again soon :) x

Posted 4 years ago

“I'm not very tech savvy and needed some help getting my Nomination charm so I rang up and Grace & Co and they were more than happy to help me. Thank you. Wonderful customer service which you don't seem to get online nowadays.”

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Posted 4 years ago

Hi Judy, Thank you for your kind review. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Excellent customer service, super fast delivery”

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Posted 4 years ago

Hi there, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,791 reviews