Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,241 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,241 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely items at reasonable prices and delivery at a reasonable price too. Brilliant service. This is second time using company, will definitely use them again.”

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Posted 5 years ago

“I loved it for my daughters birthday 🥳 haven’t given to Her yet”

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Posted 5 years ago

“Quickly delivered excellent service.thankyou.”

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Posted 5 years ago

“I admit I’m a bit of a dud when it comes to online ordering, I’m not tech savvy, zero skills & usually find the experience traumatic. Here is where my favourite jewellers Grace & Co score big time - they have the wonderful e-commerce manager Joseph who is so professional yet friendly, extremely helpful & pleasant, & makes the whole endeavour delightful. It means I can order from their comprehensive ranges of jewellery items without hassle knowing if I make a mistake Joseph will pick it up & sort everything out quite magically. The only jewellers I now use!”

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Posted 5 years ago

“Order came no problem thanks”

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Posted 5 years ago

“Speedy delivery, very happy with my purchase.”

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Posted 5 years ago

“Easy to order and prompt delivery. Good products.”

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Posted 5 years ago

“Fabulous service loved the personal stay safe message 10/10”

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Posted 5 years ago

“Good quick service. Thanks.”

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Posted 5 years ago

“Amazing arrived fast!”

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Posted 5 years ago

“Great service quick delivery good price would highly recommend was kept informed throughout thank you ❤️”

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Posted 5 years ago

“I have been really disappointed as the items I received were not the same as the photograph on the web page I have also emailed the company twice with no reply”

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Posted 5 years ago

Hello, Adelaide. Thank you for finding us. We're so sorry to hear that the NOMINATION charms that we have sent were incorrect. We don't know how we can mess up the bestselling Rose Gold Numbers Charms, but maybe the Hamster, we're not sure. We've checked our messaging system which is the Contact Form on our website, and we're sorry if we haven't replied, we can't find any emails in relation to your name, order reference or your email address. We don't mean to appear ignorant. We've been unprecedently busy! Nevertheless, if we've sent out the wrong charms, follow the details on our Delivery & Returns policy which we sent a link out to you on all of the previous correspondence in relation to your transaction, and we'll get this all sorted out for you. We'll no doubt be hearing from you soon. Our Contact Form is here: https://www.graceandcojewellery.co.uk/contact-us-i3 Stay safe, x.

Posted 5 years ago

“exactly what I wanted. Thank you”

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Posted 5 years ago

“Excellent service and super fast delivery”

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Posted 5 years ago

“Charms are exactly as described and the service is brilliant. I particularly like the hand written message on the invoices saying ‘stay safe’. A personal touch that means a lot during these troubling and challenging times. I but all my nomination charms from Grace & Co now.”

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Posted 5 years ago

“Excellent service, thank you 😊”

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Posted 5 years ago

“Excellent quick service”

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Posted 5 years ago

“Absolutely love them!! 100% recommended”

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Posted 5 years ago

“Fantastic communication and delivery - loved my item and would definitely shop with you again”

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Posted 5 years ago

“Easy to order. Quick delivery and lovely product. Definately recommend”

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Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 7,241 reviews