Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,441 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was the wrong one iv already talk about no phone calls from your or nothing you can send a refund or do something I think its it's a joke your crummy”

Helpful Report

Posted 4 years ago

Hello, Catherine. We're so sorry that we've missed you and made a mistake on your order. We haven't located any calls on our system nor emails from you via our Contact Form, but we'd like to help get this resolved for you. Send us an email on our Contact Form and we'll respond to you as soon as possible. We're sorry if we got it wrong, x.

Posted 4 years ago

“Impressed with the range of Couer de Lion advertised, and found exactly what I wanted. A 'last minute' gift, it arrived promptly, many thanks.”

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Posted 4 years ago

“Was very pleased with the nomination bracelet and charms which I ordered. I’m sure my granddaughter will be delighted”

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Posted 4 years ago

“Looks fab. Very happy”

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Posted 4 years ago

“Although it arrived the day after which was explained might happen, and my friend was very pleased with it.”

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Posted 4 years ago

“Very good service x”

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Posted 4 years ago

“Very good service thankyou”

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Posted 4 years ago

“Very pleased with my purchase of a Annie Haak bracelet.Prompt delivery.”

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Posted 4 years ago

“Very good service and I love ordering from the online service and always comes on time”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Lovely gift”

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Posted 4 years ago

“My order did not arrive, but when I emailed they were good and sorted it straight away”

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Posted 4 years ago

Hello, Jodie. Apologies for the situation, but I'm glad we had this resolved. Thank you for your kind words in your replying email, and we hope we'll get a better starred review from you in the future. Stay safe, x.

Posted 4 years ago

“Have ordered before & always get speedy delivery”

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Posted 4 years ago

“Excellent service. Quick delivery”

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Posted 4 years ago

“Great service, fast delivery and everything was communicated very well. Pleasure doing business with this company. Thank you”

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Posted 4 years ago

“Perfect as always and reasonably priced. Quick and efficient service”

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Posted 4 years ago

“Our granddaughter loved the necklace, which was an 18th birthday present.”

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Posted 4 years ago

“Plenty of choice and excellent delivery and after sale service”

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Posted 4 years ago

“Beautiful Pandora charms very please with them”

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Posted 4 years ago

“Delivered on time! Got a nice little note on my order saying stay safe as well! Lovely thought during this time! Will be purchasing again from them.”

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Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,441 reviews