Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,160 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

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“Easy and efficient, beautiful charm! Came well packed, very satisfied”

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Posted 4 years ago

Hi Karen, Thank you for your review. We're so glad to hear you're happy with both our service and your new charm, we hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Excellent help from an extremely nice lady on the telephone, who helped me with a Swarovski bracelet for my wife”

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Posted 4 years ago

Hi Ian, Thank you so much for your kind review. We're so pleased to hear that we were able to assist you and hope that your wife loved her gift. We hope to see you again soon :) Stay safe. x

Posted 4 years ago

“No problems or issues with the order and delivery, item is a birthday present for grand daughter and as yet has not been delivered.”

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Posted 4 years ago

Hi Geoffrey, Thank you for your kind review. We're really pleased to hear you're happy with our service and hope your granddaughter loves her present. We hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Exceeded my expectations 😁 the 3 Pandora hearts arrived fast! presented in genuine boxes which was a lovely touch. Will definitely be using grace & co as my first choice in future. Leona”

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Posted 4 years ago

Hi Leona, Thank you so much for your lovely review. We're thrilled to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Great customer service with constant updates about the status of my order.”

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Posted 4 years ago

Hi Katie, Thank you for finding us. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Thank you for fantastic service charms arrived safely and really quick”

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Posted 4 years ago

Hi Annette, Thank you for your review. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Arrived in good time, well packed and great customer service A+++++”

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Posted 4 years ago

Hi Sue, Thank you for your kind review. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“I have still not received my jewellery and cannot find anyway to get in touch. So disappointed as this was a Birthday present for my friend in Spain and now it’s going to be too late!! Won’t order anything again.”

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Posted 4 years ago

Hi Linda, We're so sorry that you have been unable to contact us. All our contact details including telephone number and email address are included in the confirmation email you should have received. We're very sorry to hear that your item hasn't arrived yet, if you could please email your order reference through to hello@graceandcojewellery.co.uk we can investigate this with Royal Mail as a matter of urgency. We are truly sorry for any inconvenience caused here. Stay safe. x

Posted 4 years ago

Hi Linda, Thank you for sending your order details through to us. We are very sorry that there was a delay in receiving your order, however, we understand that it has now arrived. As mentioned, Royal Mail has confirmed that they have been experiencing delays recently due to a number of reasons including petrol shortages. We are very sorry for any inconvenience caused here but hope that your friend likes your purchase. Stay safe. x

Posted 4 years ago

“Everything arrived in perfect condition 👌 thankyou”

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Posted 4 years ago

Hi Tracey, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Perfect! Thank you. Items arrived before due delivery date. Would definitely order from Grace & Co again.”

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Posted 4 years ago

Hi Sharon, Thank you for your kind review. We're really glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Very good service will use again”

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Posted 4 years ago

Hi Shelley, Thank you for your review. We're so glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Really wonderful service. Speedy, beautifully wrapped and free delivery. Better than the nomination site so glad i found Grace & co. i will returnm here to look for jewellery in the future.”

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Posted 4 years ago

Hi there, Thank you so much for your lovely review. We're really happy to hear how pleased you are with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Hi, Both product and service from Grace & Co was brilliant. Order process was simple and communication from placement of order to delivery was excellent.”

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Posted 4 years ago

Hi Andrew, Thank you for your kind review. We're so pleased to hear how happy you are with both our service and your purchase. We hope to see you again soon :) Stay safe. x

Posted 4 years ago

“The birthday girl loved it!”

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Posted 4 years ago

Hi there, Thank you for finding us. We're so pleased to hear that your present was well received and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Very quick delivery Item described perfectly. Thank you so much will definitely buy from you again”

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Posted 4 years ago

Hi Charlotte, Thank you for your review. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Lovely selection , website easy to use and thankfully arrived well protected and earlier than expected, which was good as was a Birthday Gift.”

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Posted 4 years ago

Hi Gillian, Thank you for your lovely review. We're really happy to hear how pleased you are with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Received my order in good time and everything packaged well”

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Posted 4 years ago

Hi Julie, Thank you for finding us. We're really glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Very good price and quick delivery. Thanks”

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Posted 4 years ago

Hi Andrew, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 4 years ago

“I ordered a Nomination charm which arrived in good time, however, I realised I’d ordered the wrong one. The exchange process was super easy with a very quick turnaround- and the staff were very helpful. Will definitely be using them again!”

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Posted 4 years ago

Hi Elena, Thank you for your kind review. We're so pleased to hear how happy you are with our service and glad you were able to obtain the correct charm. We hope to see you again soon :) Stay safe. x

Posted 4 years ago

“Good service, lovely gift, my sister was delighted with her charm”

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Posted 4 years ago

Hi there, Thank you for your review. We're so pleased to hear your sister was happy with her gift and hope to see you again soon :) Stay safe. x

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 7,160 reviews