Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,238 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did write immediately after placing two orders realising that I could have had free postage!! I HAD NO RESPONSE OR REFUND FROM YOU. I thought this was rather inconsiderate so I am doubtful that you will even read this!!”

Helpful Report

Posted 5 years ago

Hello, Linda. Thank you for finding us. I'm sorry if you feel that we ignored you. We did reply to your email with regards to your contact with us about your two orders, but received no response. We've taken a look at your orders, and we agree, your orders combined would have enabled you to have free delivery automatically applied. As a gesture, we'll absorb that cost and you'll have the postage paid returned to you. We hope this helps.

Posted 5 years ago

“Bought for Christmas gift, arrived very quickly.”

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Posted 5 years ago

“Great customer service, thankyou.”

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Posted 5 years ago

“Delivery was quick and a nice charm for the granddaughters birthday.”

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Posted 5 years ago

“Very helpful & friendly”

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Posted 5 years ago

“Great service - quick delivery, would recommend”

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Posted 5 years ago

“Fantastic item and brill service! Thank you!”

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Posted 5 years ago

“Excellent choice. Arrived quickly and kept informed of receipt of order, despatch etc. Would highly recommend.”

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Posted 5 years ago

“Excellent service, arrived quickly. Well done team”

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Posted 5 years ago

“Ordered my nomination charm and received in a gift bag. A cute note on the invoice with "Stay safe" was a lovely gesture :)”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“5 out of 5 Ordering was easy and delivery quick , products lovely can’t fault the service”

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Posted 5 years ago

“order of vivienne westwood earrings dealt with vey quickly. Little disappointed with packaging some tissue or similar could have been used inside box to add a little luxury appeal”

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Posted 5 years ago

“Thank you. Lively product. Arrives beautifully presented. Good service”

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Posted 5 years ago

“Good quality , arrived quickly”

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Posted 5 years ago

“From ordering to delivery , the experience was great!”

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Posted 5 years ago

“Ordered one day arrived the next excellent service”

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Posted 5 years ago

“Everything as it should of been, good quality on time what more could I ask for”

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Posted 5 years ago

“Really good online shopping, prompt delivery and kept informed at every step. Would highly recommend.”

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Posted 5 years ago

“Really nice online shopping experience, easy ordering, goods received promptly and kept informed every step of the way .”

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Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 7,238 reviews