Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,259 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good after sales service”

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Posted 3 years ago

“I live in France and wanted to buy a watch that was out of stock on line. I spoke to a very helpful shop assistant that guided me to an alternative watch that they had. I bought it on line and it was delivered on time to my brothers house..very happy with the service.”

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Posted 3 years ago

“Order was perfect! they had made an error with discounts on their website but emailed me too let me know and still honoured my order which I was very thankful for! gone above and beyond, will definitely order from Grace & co again! Thank you”

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Posted 3 years ago

“Good online service”

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Posted 3 years ago

“Very good customer experience. Item received quickly as promised.”

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Posted 3 years ago

“Great company, really quick delivery and I was kept up to date with progress of my order. Would definitely recommend Grace & Co.”

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Posted 3 years ago

“Really pleased with the bracelets 👍”

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Posted 3 years ago

“Great company, great range of products”

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Posted 3 years ago

“Good item great price and come on time”

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Posted 3 years ago

“The item came through exactly when expected and stated right before christmas. Its been beautifully varnished and no fingerprints on the item. (That's a big plus for me) Its going to be a present for my mother this christmas and I know she will love it :)”

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Posted 3 years ago

“Brilliant service will defo order on line again. Thanks”

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Posted 3 years ago

“Thank you I’ve just received it and it’s beautiful my mum will love it thank you xx”

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Posted 3 years ago

“This company provides a fast efficient service with great communication. Impressed”

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Posted 3 years ago

“Very pleased with the service. Items ordered were exactly as displayed on the site, but the packaging was more than expected. Exceptional service Will definately use this site again and have told friends and family to check it out.”

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Posted 3 years ago

“Great service thank you”

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Posted 3 years ago

“I ordered wrong size earrings by error ,the lady in Hinckley Grace & Co was extremely unhappy about this offering no alternative, I suggested if I could swap them for the smaller size offering to pay the same price as it was my mistake after all, she just huffed & went off,she changed them & said "do uou want jewellery cleaner for £5.00 to make up the money ,which I didn't really ,she said you'll just have to have a credit note then abruptly, whichI replied I didn't mind that at all & thanked her,she never smiled or anything, I have dealt with this shop assistant before When there was a 20% offer on throughout the shop & shestill tried to charge me full price when I asked " are they not 20%this week as in your posters everywhere in the shop ,she never apologised for thr mistake ,she just went ahead with the transaction, I came outthat day feeling disappointed as I have always found the staff excellent, friendly & super helpful & this member of staff really does let them down ,I'm sorry about this ,a normally happy customer.”

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Posted 3 years ago

“My nomination charm came today and its perfect! Came neatly wrapped and in a cute packet.”

Grace & Co Jewellery 5 star review on 13th December 2022

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Posted 3 years ago

“A lovely ring for my Grandaughter, well packed.”

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Posted 3 years ago

“I havent recieved my order so cant review”

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Posted 3 years ago

“It took longer to come than it said and i thought and I wasn’t able to track it at all”

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Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 7,259 reviews