Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,791 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

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“Not even received item was ordered on the 12th paid £4 for delivery still no update or parcel in sight”

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Posted 2 years ago

“order received in the time expected. good customer service”

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Posted 2 years ago

“Very pleased with the service. The postal strike caused my order to be delayed but the staff were so helpful in doing all they could and in the end it arrived in time for the celebration it was meant for . Will definitely shop with them again”

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Posted 2 years ago

“I still have not received the item I ordered almost 3 weeks ago.”

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Posted 2 years ago

“Unfortunately we are still waiting for the parcel to arrive! It didn't come in time for Christmas.”

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Posted 2 years ago

“The gift arrived on time and was much loved by my daughter. Thank you”

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Posted 2 years ago

“Excellent Customer Service.”

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Posted 2 years ago

“Brilliant”

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Posted 2 years ago

“Lovely 🥰 happy”

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Posted 2 years ago

“Good selection, prompt delivery. Engraved perfectly as ordered, and the delivery was much sooner than I anticipated!”

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Posted 2 years ago

“Very happy with my purchase quick delivery thank you”

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Posted 2 years ago

“Very quick delivery, good communication and updates.”

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Posted 2 years ago

“Really good after sales service”

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Posted 2 years ago

“I live in France and wanted to buy a watch that was out of stock on line. I spoke to a very helpful shop assistant that guided me to an alternative watch that they had. I bought it on line and it was delivered on time to my brothers house..very happy with the service.”

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Posted 2 years ago

“Order was perfect! they had made an error with discounts on their website but emailed me too let me know and still honoured my order which I was very thankful for! gone above and beyond, will definitely order from Grace & co again! Thank you”

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Posted 2 years ago

“Good online service”

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Posted 2 years ago

“Very good customer experience. Item received quickly as promised.”

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Posted 2 years ago

“Great company, really quick delivery and I was kept up to date with progress of my order. Would definitely recommend Grace & Co.”

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Posted 2 years ago

“Really pleased with the bracelets 👍”

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Posted 2 years ago

“Great company, great range of products”

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Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,791 reviews