Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,120 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall I’m happy with the ease of use of the website and the speed of delivery. Really happy with the product too. The only thing I found frustrating was the fact that I was advised on your website that I’d get a 15% discount on the item if I subscribed to your newsletter which I did. The code supplied was not valid. I did check terms and conditions and the item I chose met the criteria so this did make an otherwise very good service, slightly disappointing.”

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Posted 3 years ago

“Great range of jewellery at very competitive prices. Excellent service.”

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Posted 3 years ago

“Yes it was perfect Jut wanted to know if you have one with a lighthouse on red and gold as I’m after one x”

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Posted 3 years ago

“Fast efficient service”

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Posted 3 years ago

“Excellent service. Really good website with lots of products. Item arrived fairly quick and packaged well. Would recommend”

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Posted 3 years ago

Thank you for your kind review Charmaine we really appreciate the feedback. Kind Regards x

Posted 3 years ago

“Absolutely love the nomination charm I bought for my sisters graduation! And talk about customer service! Literally arrived 2 days after ordering! Incredible”

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Posted 3 years ago

We hope your sister loves her graduation charm too, thank you for shopping with us please come back again soon. Kind Regards x

Posted 3 years ago

“Thank you!”

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Posted 3 years ago

thank you for your review. Kind Regards x

Posted 3 years ago

“Speedy delivery, beautiful item as described, recommend x”

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Posted 3 years ago

We are so happy to hear you are satisfied with your Pandora necklace thank you for leaving us a review. Kind Regards x

Posted 3 years ago

“Necklace exactly as described and arrived promptly”

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Posted 3 years ago

Thank you for choosing to shop with us we hope to welcome you back soon Kind Regards x

Posted 3 years ago

“I ordered a nomination charm from Grace and Co not knowing what to expect some times ordering on line can be a nightmare. I can honestly say that I would definitely recommend them. The item came really quickly. Thank you”

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Posted 3 years ago

Thank you for taking the time to leave us such a wonderful review we really appreciate all the feedback. Kind Regards x

Posted 3 years ago

“Excellent experience thankyou”

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Posted 3 years ago

We appreciate you review Susan. Kind Regards.x

Posted 3 years ago

“Purchased a Pandora bracelet that was on sale on the Pandora website but was out of stock. Grace & Co had the same bracelet and the selling price was the same as Pandora's. Arrived faster than expected. 5* service. Thank you”

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Posted 3 years ago

Hi Deborah, We are so pleased you managed to get the Pandora bracelet you were after with us and that it arrived so promptly we hope to welcome you back again soon. Kind Regards.x

Posted 3 years ago

“Excellent value, delivered within the estimated date.”

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Posted 3 years ago

Thank you for taking the time to leave us such a lovely review Julie. Kind Regards.x

Posted 3 years ago

“Easy to navigate the website and easy to order. I'm highly delighted with the whole process and pleased with the products l”

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Posted 3 years ago

Hi Jennifer We are so happy to hear you have had such a positive experience shopping with us for your nomination charms. Kind Regards.x

Posted 3 years ago

“Really recommend this company I've never been disappointed with any of my purchases,excellent quality and fast delivery,Coreen Jones”

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Posted 3 years ago

Thank you for such kind words about us Coreen we hope to welcome you back on many more occasions. Kind Regards.x

Posted 3 years ago

“Arrived quick and looks beautiful”

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Posted 3 years ago

Thank you for your review of your nomination charm from us. Kind Regards x

Posted 3 years ago

“This is the first time I have ordered with Grace & Co but will have no hesitation in using them again excellent service. Thank you”

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Posted 3 years ago

Hi Jennifer, We are so glad to hear you had a positive first shopping experience with us and we hope to welcome you back again soon. Kind Regards x

Posted 3 years ago

“Great service, beautiful ring. The recipient was delighted.”

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Posted 3 years ago

Thank you for your kind words we are glad to hear your gift was so well recieved. Kind Regards.x

Posted 3 years ago

“My sister was enchanted with her gift, and the handwritten note you were able to enclose from me, made her gift even more special.”

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Posted 3 years ago

Hi Cristine, We are so happy to hear your sister was pleased with her gift we hope to welcome you back soon. Kind Regards.x

Posted 3 years ago

“Easy online service and quick delivery. Happy with my purchase”

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Posted 3 years ago

Thank you for your kind review we really appreciate the feedback. Kind Regards.x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 7,120 reviews