Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,290 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joseph McLean was very helpful over the telephone when my discount code wouldn't work.”

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Posted 5 years ago

Hi Amanda, Thank you for your review. We're really pleased you're happy with the service received and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Excellent customer service, my items were well package,delivery was faultless and very happy with item quality.”

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Posted 5 years ago

Hi Elisha, Thank you for your kind review. We're so pleased to hear you're happy with our service and your purchase. We hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Always excellent service instore and home delivery. Quick delivery too. Thank you”

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Posted 5 years ago

Hi Michele, Thank you for finding us. We're so glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Ordered refills my Swarovski Pen and they did not arrive Poor Service”

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Posted 5 years ago

Hi Louise, We're so sorry to hear that your items did not arrive. If you could please email us at hello@graceandcojewellery.co.uk with your order reference we can investigate this for you and arrange for replacement items to be sent to you. Stay safe. x

Posted 5 years ago

“Grace & CO were very efficient with the information provided. The jewellery arrived very quickly. I have ordered from them four times and very pleased with the items.”

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Posted 5 years ago

Hi there, Thank you for your kind review. We're really pleased to hear you're happy with our service and your purchase. We hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Great service and fast delivery as always :)”

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Posted 5 years ago

Hi Naomi, Thank you for your review. We're really glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Beautiful and delicate I love my pieces.”

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Posted 5 years ago

Hi Sarah, Thank you for your review. We're really happy to hear you're pleased with your purchase and hope to see you again soon :) x

Posted 5 years ago

“Was very happy with the product”

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Posted 5 years ago

Hi Tina, Thank you for finding us. We're so pleased to hear you're happy with your purchase and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Service fantastic as always. Fast delivery. Most importantly item received is gorgeous”

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Posted 5 years ago

Hi Susan, Thank you for your review. We're really pleased to hear you're happy with our service and love your purchase. We hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Excellent service thanks”

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Posted 5 years ago

Hi Diane, Thank you for finding us. We're so pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 5 years ago

“Fabulous service and well packaged …kept up to date at all times via messages . Will most definitely be using your company again. The bracelet ordered is perfect . Also on the invoice was handwritten “stay safe” by a member of your team which was very touching in these difficult times . Thank you so much x”

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Posted 5 years ago

Hi there, Thank you so much for your lovely review. We're so pleased to hear how happy you are with our service and your new bracelet. We hope to see you again soon :) x

Posted 5 years ago

“Absolutely loved this little bracelet. Elasticated for a comfy fit. Good quality links and the most beautiful forget me not in clear glass or resin (not sure which) I was bought this for a gift over a year ago and love it so I have just bought one for a gift ❤️ By Shrinking violet so mice presentation box with x”

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Posted 5 years ago

Hi Ruth, Thank you so much for your kind review. We're really pleased to hear how happy you are with your purchase and hope the gift was well received. We hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Very good delivery time please with my order”

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Posted 5 years ago

Hi Kathy, Thank you for your review. We're really glad to hear you're happy with your purchase and hope to see you again soon :) x

Posted 5 years ago

“My order arrived much quicker than expected & pick up from my local shop was well organised”

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Posted 5 years ago

Hi Caroline, Thank you for finding us. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Website was easy to navigate and the delivery was on time. Thank you”

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Posted 5 years ago

Hi there, Thank you for your review. We're so glad to hear you're happy with our service and hope to see you again soon :) x

Posted 5 years ago

“Great staff at Grantham store, very friendly engaging and knowledgeable, I love my Nomination bracelet x”

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Posted 5 years ago

Hi Nic, Thank you for your kind review. We're really pleased to hear you're happy with your new bracelet and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Really pleased with the Nominations charms ,they are lovely,bought for my daughter’s birthday.”

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Posted 5 years ago

Hi Mary, Thank you for finding us. We're really pleased to hear you're happy with your purchase and hope your daughter loves her new charms. We hope to see you again soon :) x

Posted 5 years ago

“Lovely earrings just what I was after for a birthday gift. Delivered within a few days and nicely packaged.”

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Posted 5 years ago

Hi there, Thank you for finding us. We're really pleased to hear you're happy with your purchase and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Great friendly company”

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Posted 5 years ago

Hi Louise, Thank you for your review. We're so glad to hear you're happy with our service and hope to see you again soon :)

Posted 5 years ago

“Lovely quick service and exactly what I wanted will recommend and definitely shop again”

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Posted 5 years ago

Hi Patricia, Thank you for your recommendation. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 7,290 reviews